Debt Recovery Telecaller

Key Responsibilities:

• Contact customers regarding overdue payments through calls.
• Explain outstanding dues and available repayment options.
• Negotiate payment plans while maintaining professionalism.
• Convince customers to clear pending dues within the given timeline.
• Schedule payment commitments and follow up regularly.
• Maintain accurate records of customer interactions in the CRM.
• Ensure compliance with company policies and collection guidelines.
• Achieve daily and monthly recovery targets.

Requirements:

• Good communication and negotiation skills.
• Ability to handle objections confidently.
• Basic computer knowledge and CRM proficiency.
• Target-oriented with a positive attitude.

Job Description – Appointment Fixing Executive

Position: Appointment Fixing Executive

Key Responsibilities:

• Make outbound calls to potential customers.
• Introduce the company's products/services professionally.
• Understand customer requirements and qualify leads.
• Schedule appointments for the sales team.
• Confirm and coordinate appointments with clients.
• Update customer details and appointment status in the CRM.
• Follow up with prospects to maximize appointment conversions.
• Meet daily appointment booking targets.

Requirements:

• Excellent verbal communication skills.
• Strong convincing and interpersonal skills.
• Comfortable making a high volume of calls.
• Basic computer knowledge.