Customer Relations Specialist

Company Description -

MedDirect Services Private Limited offers a range of services including BPO services with multi-lingual support, cold chain logistics globally, and consultation services. Based in Mumbai, Hyderabad, Bangalore,Kochi, Bangalore and all over the India. We are committed to providing exceptional support and solutions to our clients.

 Role Description- 

This is a full-time on-site role for a Customer Support Executive at MedDirect Services Private Limited in Mumbai, Hyderabad. Our Company belongs to the Healthcare and Medical Industry. We are into the Inbound or outbound domestic voice process. The Customer Support Executive will be responsible for providing customer support, appointments booking (on call), ensuring customer satisfaction, offering online support, providing customer service, and technical support on a day-to-day basis.

 Qualifications -

Customer Support, Customer Satisfaction, and Online Support skills

Customer Service and Technical Support skills

Excellent communication and interpersonal skills

Ability to problem solve and multitask effectively

Experience in a similar role is a plus

Strong attention to detail and organizational skills

Minimum qualification is Intermediate or Bachelor's degree in a related field or equivalent work experience.

 Languages- 

Good Communication skills in English with any Regional language (Hindi, Telugu, Tami,l Kannada).

 Timings- 

Rotational shifts with rotational week off ( 08.00am-05.00pm, 07.00am- 04.00pm for females & 2pm-11pm 3pm-12am for male).

 Salary - Best in Industry (On the basis of your communication skills and experience).

 Location- 

Noble chambers, Road no- 11, Banjara Hills, Hyderabad, Telangana-500034

 Joining Status- 

Immediate Joiner (Training will be provided).

Regards,

HR Dept.

Swarupa-7702910250

 MedDirect Services Private Limited 

www.meddirect.in