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Lb Nagar

Matwada

GOLD INSPECTOR
 
 
Main Tasks
         
 
(1) Physical verification of Gold Packets, Cash including Vault Cash and Foreign Currency as to its correctness with the system records.
 
(2) Checking of ornaments as to its quantity, weight, quality and purity taken for pledge during the current gold inspection period.
 
(3) Checking of greater than 5 months gold packets as to its quantity, weight, quality and purity for which gold inspections were done earlier.
 
(4)Verification of Gold Loan pledge/release documents and reporting of anomalies if any observed.
 
(5)Verifying whether the ornaments pledged under all schemes are solid ornaments and LP/SP ornaments are not accepted for pledge under any schemes.
 
(6)Verification and reporting of any overdue gold loans, Low Purity and Spurious accounts are re-pledged or re-pledged under higher rate.
 
(7)Verification of Documents and ornaments/coins for Swarnavarsham/Shwethavarsham Loans disbursed.
 
(8)Verification of all Gold Loan related products/Packets, MSME Packets, Mahilamitra Loan Packets and Chitty Security Packets etc.
 
(9) Conducting Handing over/Taking over of branch as and when required by the Management and sending reports of the same to BAI Dept.
 
(10) Purity Index updation in the system
 
(11) Verification and sealing of auction related packets.
 
(12) Participating in the Gold Auction conducted in various branches as per the instruction from the Department Head
 
(13) Conducting Special Inspection in Selected branches along with Internal Auditors as per instruction from HO Audit.
 
(14) Verification of Bulk Pledge Packets, Balance Transfer Pledges, Doubtful Pledges as per the instruction from HOD.
 
(15) Conducting Gurukul Training and Appraisal training to be given to Branch staff during Gold Inspection.
 
 (16) Other Key activities instructed by the Management on Demand.
 
 
 
Areas Of Responsibility
           
 
(1) Timely Reporting of discrepancies observed from the new & old packets Verification. 
 
(2) Reporting of observations/anomalies which are not rectified by the branch from the earlier inspections.
 
(3) Immediate reporting of spurious ornaments found during the current Gold Inspection.
 
(4) Verifying the each and every release of Gold Ornaments made during the period of inspection as the GI act as Joint Custodian during the period of audit.
 
(5) Sending various reports as required by the BAI Dept.
 
(6) Observing and reporting confidentially any malpractices made by the branch staff.
 
(7) Reporting of acceptance for pledge certain type of ornaments like Cumbum chain, Karimani chain etc instructed not to be accepted for pledge by Management.
 
     (8) Verification of Gold Ornaments  pledged by Pawn  Brokers and give instruction to Branches to strictly avoid it &  verification of Gold Packets relating to registered letters  returned.
 
 
Compensation Band
           
 
Based on Market Standards/Internal norms
 

 
Educational Qualification
           
 
Minimum Graduation with 1-3 yrs of Gold Appraisal experience Preferred. Willing to Travel.
 
Technical Qualification
           
 
Basic Computer Knowledge, esp.MS Office applications mandatory
 
Skills
           
 
-
 
Communication Skill
           
 
Conversant in local language & English (proficiency in read, write and speak required)


Gold Inspector

Gollabudharam

Christurajupuram

Daheli

A C Guards

Subramanya Nagar

Kailasipalyam


Main Task
1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
2. Source new customers through BTL marketing and customer calling
Areas of Responsibility
Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction
a. Promptly travel to and from the customers home while safely handling the gold in transit
b. Carry out GLFH transaction while strictly adhering to process and policies
c. Maintain high level of customer satisfaction
d. Gold appraisal
Generating leads for GLFH
a. By conducting BTL marketing
b. Call inactive and other prospective customers
c. Responsible for conversion of leads generated
KRA
a. Adherence of timeliness (fulfilling the appointment within a specified time)
b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
c. Quality of service
d. Number of leads generated through customer visit/calls and conversion %


Gold Loan Officer

Bhagya Nagar Colony

Main Task
1. Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
2. Source new customers through BTL marketing and customer calling
Areas of Responsibility
Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction
a. Promptly travel to and from the customers home while safely handling the gold in transit
b. Carry out GLFH transaction while strictly adhering to process and policies
c. Maintain high level of customer satisfaction
d. Gold appraisal
Generating leads for GLFH
a. By conducting BTL marketing
b. Call inactive and other prospective customers
c. Responsible for conversion of leads generated
KRA
a. Adherence of timeliness (fulfilling the appointment within a specified time)
b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
c. Quality of service
d. Number of leads generated through customer visit/calls and conversion %


Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Main Task
 
Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
Source new customers through BTL marketing and customer calling

 
Areas of Responsibility
 
Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction
 
a.   Promptly travel to and from the customers home while safely handling the gold in transit
 
b.   Carry out GLFH transaction while strictly adhering to process and policies
 
c.   Maintain high level of customer satisfaction
 
d.   Gold appraisal
 
Generating leads for GLFH
 
a.   By conducting BTL marketing
 
b.   Call inactive and other prospective customers
 
c.   Responsible for conversion of leads generated
 
KRA
 
a.    Adherence of timeliness (fulfilling the appointment within a specified time)
 
b.   Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
 
c.   Quality of service
 
d.   Number of leads generated through customer visit/calls and conversion %
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Gold Loan Manager

Khokhaddad

Wankaner

GOLD INSPECTOR
 
 
Main Tasks
         
 
(1) Physical verification of Gold Packets, Cash including Vault Cash and Foreign Currency as to its correctness with the system records.
 
(2) Checking of ornaments as to its quantity, weight, quality and purity taken for pledge during the current gold inspection period.
 
(3) Checking of greater than 5 months gold packets as to its quantity, weight, quality and purity for which gold inspections were done earlier.
 
(4)Verification of Gold Loan pledge/release documents and reporting of anomalies if any observed.
 
(5)Verifying whether the ornaments pledged under all schemes are solid ornaments and LP/SP ornaments are not accepted for pledge under any schemes.
 
(6)Verification and reporting of any overdue gold loans, Low Purity and Spurious accounts are re-pledged or re-pledged under higher rate.
 
(7)Verification of Documents and ornaments/coins for Swarnavarsham/Shwethavarsham Loans disbursed.
 
(8)Verification of all Gold Loan related products/Packets, MSME Packets, Mahilamitra Loan Packets and Chitty Security Packets etc.
 
(9) Conducting Handing over/Taking over of branch as and when required by the Management and sending reports of the same to BAI Dept.
 
(10) Purity Index updation in the system
 
(11) Verification and sealing of auction related packets.
 
(12) Participating in the Gold Auction conducted in various branches as per the instruction from the Department Head
 
(13) Conducting Special Inspection in Selected branches along with Internal Auditors as per instruction from HO Audit.
 
(14) Verification of Bulk Pledge Packets, Balance Transfer Pledges, Doubtful Pledges as per the instruction from HOD.
 
(15) Conducting Gurukul Training and Appraisal training to be given to Branch staff during Gold Inspection.
 
 (16) Other Key activities instructed by the Management on Demand.
 
 
 
Areas Of Responsibility
           
 
(1) Timely Reporting of discrepancies observed from the new & old packets Verification. 
 
(2) Reporting of observations/anomalies which are not rectified by the branch from the earlier inspections.
 
(3) Immediate reporting of spurious ornaments found during the current Gold Inspection.
 
(4) Verifying the each and every release of Gold Ornaments made during the period of inspection as the GI act as Joint Custodian during the period of audit.
 
(5) Sending various reports as required by the BAI Dept.
 
(6) Observing and reporting confidentially any malpractices made by the branch staff.
 
(7) Reporting of acceptance for pledge certain type of ornaments like Cumbum chain, Karimani chain etc instructed not to be accepted for pledge by Management.
 
     (8) Verification of Gold Ornaments  pledged by Pawn  Brokers and give instruction to Branches to strictly avoid it &  verification of Gold Packets relating to registered letters  returned.
 
 
Compensation Band
           
 
Based on Market Standards/Internal norms
 

 
Educational Qualification
           
 
Minimum Graduation with 2-3 yrs of Gold Appraisal experience Preferred. Willing to Travel.
 
Technical Qualification
           
 
Basic Computer Knowledge, esp.MS Office applications mandatory
 
Skills
           
 
-
 
Communication Skill
           
 
Conversant in local language & English (proficiency in read, write and speak required)


Liberty

GOLD INSPECTOR

Kondikoppa

Banjara Colony

Sundarwadi

Porur

Aalathur IE

Key Job Responsibilities:

•To ensure quality of business and operational efficiency through proper process
adherence and facilitate smooth functioning of branches.
•Promote and maintain positive relations with all contacts, customers, and potential
customers
•Achieve desired level of productivity to meet & contribute towards branch profitability
targets.
•Promotes the products and services; consistently cross-sells and Up-sells products at
every opportunity.
•Conduct promotional activities for marketing and drive referral programs for customer
acquisition
•Responsible to handle day to day transactions and valuables.
•Maintain all data and records related to daily transactions
•Retain customers, by working towards achieving the higher purpose to transform the
life of the common man by improving their financial well being
Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Digital Mindset
•Relationship Building
•Process Knowledge/ Orientation
•Effective Time Management
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English

Role Requirements
Educational Qualification – Graduate
Experience – Freshers / 1 year experience in lending / financial services


Customer Service Representative

Pukkathurai

Elangakurichy

Chakkalakkal

Eramallur

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Muthoot Fincorp Limited Jobs - 3462 Verified Vacancies

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