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Muthoot Fincorp Limited

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Keshari Nagar

Retang Colony

We are hiring a Customer Service Executive for branch operations and sales activities. The role involves customer handling, sales target achievement, and daily office operations.
Key Responsibilities:
Handle walk-in customers and provide excellent customer service
Explain and promote Muthoot Fincorp products such as Gold Loan, Personal Loan, Insurance, FD, etc.
Achieve monthly sales and cross-selling targets
Process customer documentation and KYC verification
Perform data entry and update customer details in the system
Manage daily branch operations, reports, and records
Resolve customer queries and ensure customer satisfaction
Support branch audit and compliance activities
Requirements:
Graduate / 12th pass (as per company norms)
Good communication skills (Hindi & local language preferred)
Basic computer knowledge
Willingness to work on sales targets along with office operations
Prior experience in NBFC / Banking / Financial Services preferred (Freshers can also apply)
Salary & Benefits:
Fixed salary + performance-based incentives
PF, ESI and other benefits as per company policy
Growth opportunities within the organization


Customer Service Executive

Christurajupuram

Nidamanuru

He will be responsible for the respective mapped FX branch Revenue target & achievement, and he should ensure to deliver currency, purchase, sales & Travel card sales, and outward remittance business in both AD-I &II.

In addition, he needs to handhold a set of non-license branches under his direct supervision to build reasonable Fx remittance revenue.

Forex Business (Travel care/Remittance & Bank Notes) & revenue responsibility of Branch -Retail & Eco partner channel business. Bulk purchase/Bulk sales & small corporate Sales for the Cluster.

 

Branch level – Eco-partner Onboarding for direct sales segments like educational consultants, Tour Operators, Hotels, Travel & Money transfer agents, FFMC/AD-II and Banker’s business relationships to do business on Travel Card/ Bank Notes, Outward remittances AD-I & II with special attention to Travel Card business, within his mapped branch limit

 

Hand hold non-license branches and educate the branch team to learn on forex outward remittance and ensure to deliver of the committed. And Coordinate with the BDE team and ensure they deliver considerable business by educating incentive benefits.


Ensure oversee regulatory compliance and product hygiene at all levels as mapped FX officer.

Product Visibility and impart training on Fx business to all fellow colleagues at the branch– In house & External sales.


Cluster Forex Sales Manager

Lb Nagar

Matwada

Forex Officer - Field Sales

Duggirala

Rentachintala

Porur

Aalathur IE

Key Job Responsibilities:

•To ensure quality of business and operational efficiency through proper process
adherence and facilitate smooth functioning of branches.
•Promote and maintain positive relations with all contacts, customers, and potential
customers
•Achieve desired level of productivity to meet & contribute towards branch profitability
targets.
•Promotes the products and services; consistently cross-sells and Up-sells products at
every opportunity.
•Conduct promotional activities for marketing and drive referral programs for customer
acquisition
•Responsible to handle day to day transactions and valuables.
•Maintain all data and records related to daily transactions
•Retain customers, by working towards achieving the higher purpose to transform the
life of the common man by improving their financial well being
Knowledge, Skills & Attributes
•Result Orientation
•Customer Service & Retention Focus
•Digital Mindset
•Relationship Building
•Process Knowledge/ Orientation
•Effective Time Management
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English

Role Requirements
Educational Qualification – Graduate
Experience – Freshers / 1 year experience in lending / financial services


Customer Service Representative

Subramanya Nagar

Bengaluru

Bhuvaneshwari Nagara

Senior Business Development Officer

Niralachowk

Prayagraj

K G Marg

Raja Mandi

Panchkuian

Shivala Par

Mithapur

Kataharimahurasar

Jawaniya

Sonepur

Vada

Railwayganj Colony

Varanasi Locality Maps

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Muthoot Fincorp Limited Jobs - 3263 Verified Vacancies

Customer Service Executive

Cluster Forex Sales Manager

Forex Officer - Field Sales

Forex Officer - Field Sales

Customer Service Representative

Senior Business Development Officer

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales

Forex Officer - Field Sales