FRONT DESK MANAGER PRE SALES

Front Desk Manager – Pre-SalesLocation: [Location]

Experience: 2–5 Years | Industry: Beauty / Aesthetics / Clinic / Premium Retail

Role Type: Front Desk + Pre-Sales + Lead Conversion

Role OverviewWe are looking for a confident, presentable and target-oriented Front Desk Manager who can manage client interactions, handle leads, coordinate appointments and actively contribute to sales and lead conversion.

• Key ResponsibilitiesManage front desk, walk-ins, calls, inquiries and appointments professionally.
• Handle pre-sales, lead follow-ups and client conversion.
• Coordinate with Advisors to maximize consultations and sales.
• Maintain and update CRM/lead database and ensure timely follow-ups.
• Support local marketing, referral activities and client engagement.
• Track daily footfall, leads, follow-ups and conversions.
• Ensure excellent customer experience and professional studio presentation.
• Must-Have Profile2–5 years of experience in Front Desk, Pre-Sales, Sales, Telecalling, Clinic/Salon/Beauty/Aesthetics or Premium Retail.
• Proven experience in lead handling, follow-up and sales conversion.
• Excellent English + Hindi communication; regional language preferred.
• Confident, well-groomed and comfortable interacting with premium clients.
• Target-driven with strong convincing and negotiation skills.
• Comfortable using CRM, Excel/Google Sheets and appointment systems.
• Candidates from beauty, aesthetics, healthcare, salon, hospitality or premium retail backgrounds preferred.

ImportantThis is NOT a purely receptionist/front-desk role. Candidates must have strong Pre-Sales, Lead Management and Conversion experience.