Customer Service Representative
Teamlease DigitalFixed
₹25,000 - ₹45,000
Earning Potential
₹45,000
Fixed
₹25,000 - ₹45,000
Earning Potential
₹45,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
18 applicants
Benefits include: Laptop, Two-way cab
Job Description
ob Description:
We are hiring dynamic and customer-focused professionals for the International Voice Process. The candidate will be responsible for handling customer queries through calls and delivering excellent customer support experience.
Roles & Responsibilities:
Handle inbound/outbound customer calls professionally
Resolve customer queries and complaints effectively
Provide accurate product/service information
Maintain quality and productivity standards
Escalate complex issues to the concerned team
Update customer interactions in CRM/ticketing tools
Ensure customer satisfaction and timely resolution
Required Skills:
Excellent English communication skills
Strong customer handling abilities
Basic knowledge of MS Office and computer applications
Problem-solving and multitasking skills
Ability to work in rotational shifts/night shifts
International voice process experience preferred
NP: Immediate joiner
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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