Front Office Receptionist

Job Overview:

We are seeking a competent and friendly receptionist to undertake all receptionist and clerical duties at the front desk of our office. You will be the first point of contact for our company, welcoming guests and greeting people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Responsibilities and Duties:

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen, and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort, and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Arrange travel and accommodations, and prepare vouchers

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Requirements:

Proven work experience as a Receptionist, Front Office Representative, or similar role

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Education and Qualifications:

High school diploma or equivalent; additional certification in Office Management is a plus

Working Hours: