Customer Relations Executive
BuyBacKartFixed
₹15,000 - ₹20,000
Average Incentives*
₹10,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹10,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
76 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
Hiring: Senior Customer Relationship Executive – BuyBacKart
📍 Location: Delhi (Okhla Phase 1)
💰 Salary: 20,000 + Monthly performance-based incentives
👩💼 Experience: Minimum 1 year mandatory
About Us
BuyBacKart is a fast-growing marketplace for selling pre-owned smartphones and gadgets.
🌐 https://buybackart.com/
Responsibilities
- Handle inbound & outbound customer calls regarding orders, pricing, and services.
- Communicate confidently with customers across India, including South India.
- Manage customer queries via calls, WhatsApp, email, and CRM tools.
- Assist with pickup booking, order tracking, and issue resolution.
- Handle escalations and ensure timely follow-ups.
- Coordinate with internal teams for smooth service delivery.
Requirements
- Minimum 1 year of experience in customer relationship/customer support.
- Strong English communication skills (mandatory).
- Comfortable taking calls from South Indian customers.
- Basic CRM and computer knowledge.
- Polite, patient, and customer-focused approach.
- Female candidates preferred.
Qualification
- Any Graduate (BBA / BA / B.Com / BCA preferred)
Employment Details & Benefits
- Monthly performance-based incentives
- Working Days: 6 days (Monday–Saturday)
- Shift Timing: Day shift (9:30 AM – 6:30 PM)
- Growth-centered and performance-driven work culture.
- Paid Time Off: Sick Leave, public holidays, etc.
- Flexible and supportive work environment.
- Attractive incentives and performance-based rewards.
- Career growth opportunities in a fast-scaling startup.
- Other Perks: Cellphone and laptop support, along with Internet allowances.
📧 Apply: Send your resume to hr@buybackart.com
Subject: Senior Customer Relationship Executive – [Your Name]
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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