Sales Coordinator

Job Description – Sales & Marketing Support Executive

Position: Sales & Marketing Support Executive

Experience: 2–3 Years

Job Summary

We are looking for a proactive and organized Sales & Marketing Support Executive with 2–3 years of relevant experience to support sales and marketing operations.

The role will involve back-office coordination, customer communication, export documentation, payment follow-ups, order processing, and occasional field visits for customer meetings, marketing activities, and order follow-up.

Key Responsibilities

• Provide day-to-day support to the Sales & Marketing team.
• Handle sales back-office operations, customer inquiries, quotations, and order processing.
• Coordinate with customers regarding order status, dispatch schedules, and delivery follow-ups.
• Prepare and manage export documentation in accordance with export procedures and shipping requirements.
• Follow up with customers regarding outstanding payments and maintain payment records.
• Conduct occasional customer visits for marketing activities, relationship building, and order follow-up.
• Coordinate with Production, Logistics, Accounts, and other internal departments to ensure timely order execution.
• Maintain customer databases, sales records, and reports.
• Assist in preparing marketing materials, presentations, and sales documentation.
• Candidate RequirementsGraduate in any discipline preferred.
• 2–3 years of relevant experience in Sales & Marketing Support, Customer Service, or Back Office Operations.
• Working knowledge of export documentation and shipping processes.
• Good communication and interpersonal skills.
• Strong organizational and coordination abilities.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Willingness to travel occasionally for customer visits and marketing-related activities.

Key Skills

• Sales Coordination
• Marketing Support
• Export Documentation
• Customer Relationship Management
• Order Processing & Follow-up
• Payment Collection Follow-up
• Back Office Administration
• Communication & Coordination
• Time Management
• Problem Solving