Customer Service Associate
Mervice Infotech Private LimitedFixed
₹11,000 - ₹19,000
Earning Potential
₹19,000
Fixed
₹11,000 - ₹19,000
Earning Potential
₹19,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 01 Aug 2026 - 13 Aug 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
11 applicants
Benefits include: PF, ESI (ESIC)
Job Description
📢 WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVE
Mervice Infotech Pvt. Ltd. is hiring for multiple processes at our Sector V, Salt Lake, Kolkata office. Freshers and experienced candidates are welcome to apply.
📌 Open Positions
- 💬 Chat Process Executive
- 📞 Customer Support – Voice Process
- 🔄 Blended Process Executive (Chat + Voice)
- 🎯 Telesales Executive
- ♻️ Retention Executive
📍 Job Location
Sugam Business Park, 3rd Floor, Near RDB Cinema Hall, Sector V, Salt Lake, Kolkata – 700091
✅ Eligibility Criteria
- Immediate Joiners Preferred
- Minimum 12th Pass or Above
- Age: 18–35 Years
- Freshers & Experienced Candidates Welcome
- Basic Computer Knowledge Required
💼 Process Requirements
💬 Chat Process Executive
- Good communication in Hindi & English
- Good typing and basic computer skills
- Customer support through chat
- Work From Home available after 90 days based on performance
📞 Customer Support – Voice Process
- Good communication in Hindi & Basic English
- Handle inbound & outbound customer calls
🔄 Blended Process Executive
- Fluent English & Hindi communication is mandatory
- Handle both voice and chat support
🎯 Telesales Executive
- Good communication in Hindi & Bengali
- Outbound sales calling and customer interaction
- Sales experience is an added advantage (Freshers may also apply)
♻️ Retention Executive
- Good communication in Hindi & Bengali
- Handle customer retention and relationship management
🕒 Shift Timings
- Female Candidates – Day Shift Only
- Male Candidates – Morning, Day & Evening Shifts
🎁 Employee Benefits
- ₹1,000 Attendance Bonus
- Cab Facility Available for Male Employees in Evening Shift
- Full-Time Employment
- Career Growth Opportunities
- Supportive Work Environment
💰 Compensation
Salary: As per qualifications, experience, and interview performance.
📞 Contact HR
HR Shruti
📱 6205757493
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
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