Operation Manager

OPERATION MANAGER  is responsible for bringing new business to the company, finding new customers, generating leads, and increasing sales.

For a company like Digitals India Security Products Pvt. Ltd., a BDM would mainly focus on selling CCTV, Fire Alarm Systems, Access Control, Biometric Systems, Security Alarm Systems, and other electronic security products.

• Key ResponsibilitiesGenerate new business opportunities and leads.
• Identify potential customers and companies.
• Contact clients through calls, emails, meetings, and site visits.
• Understand customer security requirements and suggest suitable products.
• Prepare quotations and commercial proposals.
• Follow up with leads and convert them into customers.
• Maintain relationships with existing customers.
• Coordinate with technical/service teams for installation and delivery.
• Negotiate prices and close deals.
• Achieve monthly and quarterly sales targets.
• Maintain sales reports and update CRM/ERP.
• Monitor competitors and identify new market opportunities.
• Skills RequiredExcellent communication and negotiation skills.
• Sales and lead-generation skills.
• Strong customer relationship management.
• Good presentation skills.
• Convincing and influencing ability.
• Knowledge of MS Excel and CRM.
• Target-oriented approach.
• Willingness to travel for client meetings.

Preferred Experience2–5 years in B2B sales/business development.

Experience selling CCTV, Fire Alarm, Access Control, Biometric, Security Systems, Electrical/Electronic products, or similar B2B products is highly preferred.

Simple Interview Explanation

"A BDM's main job is to bring business to the company. He finds new customers, generates leads, meets clients, understands their requirements, gives them the right security solution, follows up, negotiates, and finally converts the lead into a sale."