Receptionist Cum Telecaller

Job Summary

We are looking for a friendly and professional Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, coordinate with clients and visitors, and provide administrative support.

Key Responsibilities

• Handle incoming and outgoing phone calls professionally.
• Attend visitors and provide necessary information.
• Maintain the reception area and ensure a professional environment.
• Make follow-up calls to clients, candidates, or leads.
• Handle customer queries and forward them to the concerned department.
• Maintain call records, visitor records, and basic office documentation.
• Coordinate appointments, meetings, and schedules.
• Send messages, emails, and basic communication as required.
• Support the HR/Admin team with day-to-day office activities.
• Maintain a polite and professional relationship with clients and visitors.

Required Skills

• Good communication and interpersonal skills.
• Good knowledge of Hindi and English.
• Basic computer knowledge, including MS Office and email.
• Good telephone etiquette and convincing skills.
• Pleasant personality and professional attitude.
• Ability to handle multiple tasks efficiently.
• Good follow-up and coordination skills..