Customer Care Executive
Altruist Technologies Pvt LtdFixed
₹17,500 - ₹23,000
Average Incentives*
₹5,000
Earning Potential
₹28,000
Fixed
₹17,500 - ₹23,000
Average Incentives
₹5,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 89% candidates in last 1 days
28 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Interested Candidates can directly connect with Ms.Tanya-9295903718
Role Overview
We are hiring Customer Support Executive for an inbound customer service role with upselling responsibilities. The position involves handling customer queries over calls, providing accurate banking-related information, and identifying opportunities to upsell relevant products.
Key Responsibilities-
- Handle inbound customer calls and resolve queries effectively
- Provide accurate information related to banking services
- Identify upselling opportunities and promote relevant offerings
- Maintain high-quality customer interactions and service standards
- Update customer details and interaction records in the system
- Meet defined performance and productivity targets
Eligibility Criteria-
Graduates (Freshers) can apply
Undergraduates must have minimum 12 months of customer service experience
Candidates graduated from technical Background can't apply (B.Tech,BCA,MCA,etc)
Strong communication skills in English and Hindi (Versant Level 4 or equivalent)
Candidates should not have exams in the first 4 months after joining
Work Schedule & Shift- 6 Days
Working with 1 Weekly Off
Rotational Shifts within 8:00 AM – 8:00 PM (9 hours shift)
Male Candidates: 8 AM – 8 PM (rotational)
Female Candidates: 8 AM – 6 PM (rotational)
No leaves allowed during the first 3 months
Compensation & Benefits-
CTC: ₹17,500-23,000/Month
Performance-based incentives over and above fixed salary
Shuttle facility available from key metro and bus locations
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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