Operations Executive
StartekFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
14 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
Position: Operations Executive
Role Summary
We are looking for an Operations Executive to manage SPF claim operations, ensure timely ticket resolution, coordinate with stakeholders, and improve claim approval efficiency. The ideal candidate should possess strong analytical, communication, and process management skills.
Shift: 10-7 fixed shift
Experience - 1 year of experience
CTC - upto 30k
Key Responsibilities
Handle SPF claim tickets and ensure accurate processing.
Ensure all SPF claim tickets are closed within the defined TAT (Turnaround Time).
Conduct seller training sessions on SPF claim processes, guidelines, and best practices.
Coordinate with third-party stakeholders to improve SPF claim approval rates.
Monitor SPF claim tickets daily and track performance metrics.
Escalate critical issues and ensure timely resolution.
Prepare and maintain operational reports and dashboards related to SPF claims.
Ensure compliance with internal processes and quality standards.
Required Skills:
Strong operational and process management skills.
Good communication and stakeholder management abilities.
Analytical mindset with strong attention to detail.
Ability to manage multiple tasks and meet deadlines.
Proficiency in MS Excel and reporting tools is preferred.
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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