Salon Manager

We are seeking an experienced and customer-focused Salon Manager to oversee daily salon operations, ensure exceptional client service, manage staff performance, achieve sales targets, and maintain high standards of hygiene and professionalism.

Key Responsibilities

• Manage daily salon operations smoothly.
• Lead, motivate, and manage salon staff.
• Ensure excellent customer service and customer satisfaction.
• Handle customer complaints professionally.
• Achieve monthly sales and revenue targets.
• Monitor staff performance and productivity.
• Manage appointments and customer flow.
• Maintain salon cleanliness, hygiene, and service standards.
• Monitor inventory, products, and stock requirements.
• Coordinate with vendors and suppliers.
• Handle billing and daily cash collection/reporting.
• Prepare daily and monthly sales reports.
• Promote salon services, packages, and membership plans.
• Train staff on customer service and salon procedures.
• Ensure compliance with company policies and SOPs.

Required Skills

• Good communication and leadership skills.
• Strong customer-handling skills.
• Sales and target-oriented approach.
• Team management skills.
• Problem-solving ability.
• Basic computer and reporting knowledge.
• Experience in salon operations is preferred.