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I.I.T.Main Gate

Mumbai

Malad West

Job Title: Support Specialist (Voice) – AML & Fraud
Location: Malad, Mumbai (In-office)
Salary: Up to ₹7 LPA
Shift: Uk Shift / Rotational Shifts

Company Overview
Join a dynamic financial services organization dedicated to maintaining the highest standards of security and compliance in the banking industry. We are looking for motivated individuals to help protect our customer base and ensure all operations adhere to strict regulatory guidelines.

Role Summary
We are hiring a Support Specialist for an Inbound Voice process focused on financial crime prevention. You will be the primary contact for customers with inquiries regarding account security, transaction monitoring, and potential fraud alerts. This role requires excellent communication skills and a strong background in banking compliance to handle sensitive customer situations effectively.

Key Responsibilities
Inbound Voice Support: Handle high-volume inbound calls from customers regarding account restrictions, transaction reviews, and fraud alerts.
Fraud Detection & Investigation: Conduct initial investigations into suspicious activities and identify potential fraud patterns to protect customer assets and the organization.
AML Compliance: Ensure all customer interactions and case management processes comply with stringent Anti-Money Laundering (AML) regulations.
Case Management: Maintain accurate and detailed documentation of all customer interactions and investigations.

Qualifications & Requirements
Education: Must be a Graduate in any stream (Mandatory).
Experience: Minimum 18 months of professional experience in a banking environment, specifically within AML or Fraud domains.
Process Expertise: Mandatory experience in an Inbound Voice customer support operation.

Skills:
Excellent verbal communication skills in English.
Strong analytical and problem-solving abilities with keen attention to detail.
Flexibility to work in a fast-paced environment with 24/7 rotational shifts.

Benefits & Perks
Competitive Pay: Up to ₹7 LPA based on experience.
Work Schedule: 5-day work week with 2 rotational offs.
Location Advantage: Based in a prime location in Malad.

How to Apply:
Contact person: Manik Vashist
Share your Resume at : Manik.Vashist@teleperformancedibs.com or 7986545758





Fraud Investigation

Hyper City Goregaon W

We are actively hiring for International Process (Operations - Team Leader) 🚀 

Job description
👩‍💼 Designation- Team Lead
🌎 Location- Mumbai (Goregaon )
💸 Salary - 7 LPA -7.5 Lpa
⏲️ Shift- 24x7 Rotational Shift (Including Night Shifts) 
 5 Days Working with 2 rotational week offs

🏃‍♂️‍➡️️ Immediate Joiners Preferred 🏃‍♀️ 
 
Responsibilities-

* Customer Service, Customer Support, and Customer Service Management skills
* Experience in achieving and maintaining high levels of Customer Satisfaction
* Excellent verbal and written Communication skills
* ⁠Experienced in Banking,cards and Dispute domain.

* Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.
* Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness.
* Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices.
* Collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, team handling, TL responsibilities.
* Ensure compliance with company policies and procedures while driving business growth through innovative solutions.

Interested candidates can connect for further details-
☎️️ 	Neha- 8008325085
📩 mamidi.neha@teleperformancedibs.com


Retail Team Leader

Aralgoria

Garblaudi

🌍 Global MNC Hiring – Jaipur (On-site) 🚀
💼 Job Role: Tech Support Associate
📍 Location: Jaipur (On-site)
💰 Salary Package:
• ₹26,000 – ₹46,000 per month
• 💥 Up to ₹50,000 CTC for candidates with 2+ years of Sales Experience
🎁 Benefits:
✅ ₹10,000 Joining Bonus
✅ Free Airfare
✅ Free Accommodation
✅ Free Cab Facility (Pick & Drop)
🎯 Eligibility:
• Good English Communication Skills
• Customer Service Mindset
• Freshers & Experienced Candidates Welcome
📲 Apply Now on WhatsApp:
HR Pravin – 9982146636
⏳ Limited Openings – Apply Today!


Technical Support Executive - Voice / Blended

Gandhi Nagar Mod

Goshala

 Immediate Hiring – 

Customer Support & Sales Roles (Updated Salary Structure) We are currently hiring Customer Support & Sales (Target-Based) professionals for an international process with an enhanced salary structure. This opportunity is open to both fresh graduates and experienced candidates seeking stable growth and relocation support.
 Salary Structure 1–2 Years of Experience: ₹40,000 – ₹44,000 CTC + ₹1,500 PLI


2+ Years of Experience: ₹44,000 – ₹46,000 CTC + ₹1,500 PLI



Why Join ? 

₹10,000 Relocation Bonus


14 Days Complimentary Guest House Accommodation


Train / Flight Ticket Provided 


Paid Cab Facility (Free for Night Shifts)


Job Details Job Location: Jaipur


Shift Timings: 24×7 Rotational Shifts


Working Days: 5 Days a Week


Eligibility: Graduate Freshers & Experienced Candidates


Note: 

No leaves will be permitted during the first three months of employment.
How to Apply Interested candidates may contact:

 HR – Naveen
 9828943732


Technical Support Executive

Key Responsibilities:
Handle inbound calls from international customer professionally
Understand customer issues and provide timely and effective solutions
Maintain accurate records of customer interactions in CRM system
Meet quality, productivity, and customer satisfaction targets


Required skills:
Excellent verbal communication skills in English
Strong problem solving and interpersonal skills
Ability to understand different accents
Willingness to work in night shifts / rotational shifts
Prior BPO / International voice experience is an advantage



Customer Support Executive

Filmistan

Process : Email And Chat 
Graduate With 1 Year Exp 
Excellent Communication
Location: Goregaon East Mumbai



International BPO Executive

✨ Hiring for Leading MNC – Jaipur Location ✨
Position: Customer Support / Technical Support
Salary: ₹26,000 – ₹41,000 (Based on communication skills & experience)
Working Days: 5 or 5.5 days/week
Eligibility: Undergraduates & Freshers can apply
Location: Jaipur
Requirements:
Good communication skills (English preferred)
Willingness to work in customer or technical support roles
Basic computer knowledge

📞 Contact: Harshita – 9783540445


Customer Care Executive

College Square

Kolkata

Job Location - Jaipur
Customer Service - Voice & Chat
5 Days working
CTC upto 46K
Location - Jaipur 
Freshers/Experienced
Good communication skills
Relocation Bonus-10K
Cab facility
Contact - Sanjay - 9376440371
Ridhi – 9783898391


Hindpiri 

North Office Para 

Location - Jaipur 
Customer Service - Voice & Chat
5 Days working
Freshers/Experienced
Good communication skills
Relocation Bonus-10K
Cab facility
Contact-
Sanjay - 9376440371
Ridhi – 9783898391


Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Job Location - Jaipur
Customer Service - Voice & Chat
5 Days working
Freshers/Experienced
Good communication skills
Relocation Bonus-10K
Cab facility
Contact-Sanjay - 9376440371
Ridhi – 9783898391


Rashtrapati Bhavan

Sohna Chowk Gurgaon

📢 We Are Hiring – Immediate Openings!
🚀 Job Opportunity in MNC BPO
💼 Open Positions:
 ✅ Technical Support Executive
 ✅ Customer Care Executive
📍 Location: Noida & Gurgaon
 💰 Salary: Up to ₹5 LPA
 🏢 Work Mode: Work From Office Only
🎯 Who Can Apply?
 • Freshers & Experienced both are welcome
 • Good communication skills preferred
 • Immediate joiners will be an added advantage
📞 Interested Candidates, Call Now!
 HR Aarti
 📱 6232091080


Shri Krishna Garden Society

Telephone Exchange Four B'Nglow

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International BPO Executive