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Porur

Adyar

Role Overview: 
As an Service expert at Matrimony.com you will play a crucial role in driving company’s sales & revenue growth. You will serve a diverse, affluent segment of potential customers. As an Service expert the primary job is to represent the organisation, explain the competitive advantage of the brand, benefits & features of the product, help clarify any questions or clarifications and recommend appropriate personalised service that will fasten the matchmaking process.

Key Responsibilities
1.      Initiate and manage outbound sales calls to potential HNI customers to pitch services, explaining the benefits.
2.     Demonstrate strong knowledge about the product, features, benefits & competitive advantages of the platform.
3.     Understand Customer need/requirements, answer/clarify queries and guide the customer in choosing the right solution.
4.     Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
5.     Meet & exceed sales target assigned by effectively explaining the product value, benefits and convincing customers to personalised services.
 
Other Benefits 
Complete Day Shift, Fixed Sunday Week off
Competitive Salary & Excellent incentive structure
Festival and Paid Holidays
On the job training and career progression sessions
Opportunity grow internally 
 
Contact - HR-Mathivanan -9025990566


Senior Relationship Manager

I.I.T.Main Gate

Mumbai

Vijay Nagar Society Andheri

About Matrimony.com
Matrimony.com Ltd is the largest and most trusted matrimony brand in the world with an employee strength of
around 4000 associates in India and abroad. The service offerings include matchmaking and marriage-related
services through websites, mobile sites, and mobile apps, complemented by 150+ company-owned retail outlets.
Its flagship products are BharatMatrimony, CommunityMatrimony, and EliteMatrimony, with over 2.5 million active
members. Matrimony.com is ISO 9001:2008 Certified and is expanding into the $54 billion marriage services
market. Its current offerings also include MatrimonyDirectory, MatrimonyPhotography, and MatrimonyBazaar.
BharatMatrimony also has a strong presence in the USA, Canada, UK, UAE, Singapore, and Malaysia.
Department Overview
Assisted Services is a personalized matchmaking service offering assistance to busy professionals or people who
need guidance in their partner search. We have efficient Relationship Managers who find joy and pride in helping
our members find their soulmates.
Role Overview
The Relationship Manager / Senior Relationship Manager is responsible for understanding customer
requirements, meeting service metric guidelines, retaining customers, converting prospects into sales, and
assisting them in finding suitable partners. This is an inhouse sales & service portfolio role.
Key Responsibilities
• Understand customer requirements accurately
• Help customers find suitable profiles based on their preferences
• Deliver quality service to paid members and maintain good rapport with them
• Search, screen, shortlist, establish contact, and initiate meetings between members
• Create success stories by ensuring customer satisfaction
• Manage a set portfolio of customers with consistent follow-ups
• Convert prospects into sales (renewals/referrals etc.)
Skills & Competencies
• Excellent verbal & written communication
• Fluency in the regional language
• Proactiveness and listening skills
• Strong service orientation and integrity• Punctuality and presentation skills
• High emotional quotient and persuasion skills
• Ability to interact and understand client requirements
Education & Experience
• Minimum Graduate
• Minimum 1 year experience in Service domain and 1 year experience in TeleSales (Calling)
• Preference for stable candidates with a consistent work history


Customer Relationship Manager - Marathi & Gujarati

Guindy IE

Customer Service  Executive

Qualification - Any Degree 
Experience - 0 to 4 Years
Permanent On- Role Job
Internal Job Promotions
Salary - Fixed Salary
Average English Communication
PF + ESI+ Gratuity
General Shift / Rotational shift

Contact - Irfana HR - 9025310767

For Direct Walk-in
Interview Location -
Matrimony.com
RR Tower 2, No.95,
4th  floor, Guindy Industrial Estate,
Chennai -600032

Company Overview:
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.


Customer Service Executive

Subramanya Nagar

Bengaluru

Adugodi

Key Responsibilities
Welcoming the customer on-board and create a Member Profile. 
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Maintaining good rapport with the member; providing the right ‘Assisted’ experience and delivering quality service.

Managing a set customer portfolio with robust follow up
Good command over English language, fluency in the regional language (Kannada) proactiveness, listening skills, service orientation.
Punctuality & Presentation skills
High Emotional quotient, Persuasion Skills

Ability to read/interact to understand the client requirements.


Relationship Manager

Chakkalakkal

Ravipuram

Welcoming the customer on-board and create a Member Profile. 
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Maintaining good rapport with the member; providing the right ‘Elite’ experience and delivering quality service.
Managing a set customer portfolio with robust follow up



Relationship Manager - Asissted Services

Rashtrapati Bhavan

Sarita Vihar

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.


Interview address - A-23, ground floor , JDKD corporate Park Building , Mohan Estate, Mathura road, New Delhi 110044-
Landmark : Sarita Vihar Metro station. [Voilet Line]

Applied only : Minimum one years of experience in sales and graduation completed qualification. 

Contact Number - 9971622398 What's up Also (Rubala HR)


Hindi Voice Process

College Square

Kolkata

Salt Lake City Sector 5

Bengali Telesales Process

WORK FROM OFFICE
NEED TO JOIN IMMEDIATELY

FRESHERS CAN ALSO APPLY .

Qualification:- Graduation
Age:- Below 34 years
Experience:- Fresher to 5 years
Permanent Job
Fixed Salary + Incentive
Monday to Saturday Working
Sunday Fixed Weekly Off
General Shift (9:30 am to 6:30 pm)
Salary on time

Walkin Interview (Venue Details):-
Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.

CONTACT PERSON: -
Guddu Singh:- 9875412573 (CALL/WHATSAPP)
Suvankar Saha:- 9038679219 (CALL/WHATSAPP)

Role Overview: -
The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Role & responsibilities:-
Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Functional:-
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills

Behavioral
Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette

Perks and benefits
On time salary every month of 30th/31st
Sales incentive.
PF, ESIC, Gratuity facilities.
Every year salary increment & promotion.
Leaves benefits.
Learning & development continuous training facilities.


Telesales Executive

Greetings from "Matrimony.com"
 
We are hiring for Kannada Telesales process (Basic English required)
 
Contact : Deepashree - 9880367919
 
Office Address:
No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore-560030
 
Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist
 
Role: Telecalling / Telemarketing Executive
 
Functional Area: BPO, KPO, LPO, Customer Service
 
Employment Type: Full Time, Permanent
 
Role Category: Voice Process
 
Benefits
• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided 
• Opportunities to learn and grow with the Company
• Shifts: General Shifts, (9:30AM to 6:30PM)
 
Company Overview:
Matrimony.com Ltd is one of India’s largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores. 
 
Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services.
 
With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com.
 
Role Overview: 
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 
 
Key Responsibilities:
• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements 
 
Skill and Competencies required:
Functional
• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Language skills – English / Regional language
• Telemarketing / Selling Skills
• Basic computer skills – MS Excel, Word
 
Behavioral
• Values – Integrity / Honesty / Respect
• Communication – Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative 
• Ability to manage stress
• Willingness to learn 

Education and Experience:
• Fresher’s - Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
• Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain


Keshari Nagar

Amankud

Greetings from "Matrimony.com" We are hiring for ODIA Telesales process (Basic Odia required)

Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist Role: Telecalling / Telemarketing Executive Functional Area: BPO, KPO, LPO, Customer Service Employment Type: Full Time, Permanent Role Category: Voice Process Benefits.

Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
Opportunities to learn and grow with the Company


Education and Experience:

Should be Graduate with Minimum of 6 Months 4 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain


Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities:

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required:

Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn


Female & Male can apply
Should be Graduate .
Odia must be speak .
send your Resume :- priyadarshini.sahoo@matrimony.com


Responsible for making outbound calls and regular follow up on leads assigned
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
Connect individuals and collective revenue targets by suggesting appropriate offerings basis customer need and potential
Explaining the product features in detail and how to use the packages
Understand the Customer requirements, encourage them to upgrade / renew
Strictly adhere to the process requirements, process and quality requirement


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Matrimony Jobs - 10 Verified Vacancies

Senior Relationship Manager

Customer Relationship Manager - Marathi & Gujarati

Customer Service Executive

Relationship Manager

Relationship Manager - Asissted Services

Hindi Voice Process

Telesales Executive

Telesales Executive

Telesales Executive

Telesales Executive