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I.I.T.Main Gate

Mumbai

Ghansoli Naka

Hiring for international_Voice Process"

International Process

EXCELLENT English COMMUNICATION REQUIRED

Salary - 28k in hand  

 Work from office

 Fresher's Graduate/ Undergraduate experience (min 6 month's) are eligible 
 5 days working 
Location - Ghansoli
Enthusiastic and customer-focused individuals
24/7 rotational shift

Interview procedure

1. HR round 
2. Ops round 
3. Versant round (voice)

Interested candidates WhatsApp their resumes on this number 9082102633 Meet poojaHR 


Customer Care Executive

URGENT HIRING @ Fusion CX – Ghansoli, Navi Mumbai
 
💼 Position: Customer Service Representative (Voice Process)

🌍 Process Type: International

🕐 Employment: Full-Time | On-site

🎓 Eligibility: HSc/Graduate

💬 Requirement: Excellent English Communication

📞 Process: Customer Support (Inbound ) 

💰 Salary: Up to 30k CTC

📅 Shift: Night shift | 5 Days Working | 2 week offs

📈 Benefits: Training + Career Growth Opportunities
 
📍 Location: Ghansoli, Navi Mumbai

📞 HR Contacts:
 
Pooja HR AM –9082102633'


International BPO Executive

Job Opening: Customer Service & Digital Support Executive

💼 Role: Email & Chat Process – Customer Service

📍 Location: Thane / Ghansoli

🕒 Employment Type: Full-Time

⸻

🧾 Job Responsibilities
	•	Handle customer queries via Email & Chat support
	•	Provide accurate information and resolve customer concerns promptly
	•	Maintain professional communication with domestic & international customers
	•	Ensure high customer satisfaction and service quality
	•	Document customer interactions and follow internal processes
	•	Coordinate with internal teams for issue resolution

⸻

✅ Requirements
	•	Minimum 1 year experience in Domestic or International BPO
	•	Qualification: HSC / Graduate
	•	Good written communication skills in English
	•	Basic computer & typing skills required
	•	Male & Female candidates can apply
	•	Customer-focused attitude with problem-solving skills

⸻

🎯 What We Offer
	•	Salary up to ₹25,000 CTC
	•	Stable Email & Chat Process
	•	Career growth & learning opportunities
	•	Professional work environment
	•	Immediate joining opportunity

⸻

📞 Contact for More Details

7619549583


Position OverviewThe Chat Support Agent is responsible for handling customer interactions through live chat, ensuring timely, accurate, and professional responses. The role requires strong communication skills, attention to detail, and the ability to resolve customer queries efficiently while maintaining high service quality standards.
Key ResponsibilitiesRespond to customer queries through chat in a timely and professional manner.
Provide accurate information regarding products, services, policies, and processes.
Troubleshoot basic issues and guide customers toward appropriate solutions.
Maintain high levels of quality, adherence, and productivity as per process requirements.
Update customer records and document interactions accurately in the system.
Escalate unresolved or critical issues to the designated support teams.
Follow standard operating procedures (SOPs) for chat handling.
Deliver consistent customer experience aligned with company guidelines.
Meet performance metrics such as AHT, CSAT, Quality Score, and Response Time.
Maintain professionalism and confidentiality in all communications.
Required Skills & QualificationsExcellent written communication skills in English.
Typing speed of 35+ WPM with good accuracy (as per process requirement).
Strong problem-solving and analytical skills.
Ability to multitask and manage multiple chat conversations simultaneously.
Basic technical understanding as required for troubleshooting (depends on process).
Prior experience in customer service/BPO/Chat process is preferred but not mandatory.
Ability to work in shifts, weekends, or rotational schedules as needed.
CompetenciesCustomer-first mindset
Attention to detail
Patience and empathy
Time management
Team collaboration
Adaptability and willingness to learn
EducationMinimum: 12th Pass / Graduate
Additional certifications in customer service or communication are an advantage.
Work EnvironmentFast-paced customer support environment



Chat Support Executive

we are hiring for pure customer voice process |inbound customer service 
Only language candidates will getfix incentives 2000 every month 
rotational week off 



Inbound Customer Service Advisor

Mega Hiring Drive

Fusion CX is hiring for Customer service.and Soft Sale

Candidate should have decent English comms.

Position: Hair Coach

Process: Voice
Experience: 0 Months to 1 Years

Education: UG/Graduate/PG
Work Mode: Work from Office
Working Days: 6 days a week, Fixed day shifts with rotational week-off

Location - Unit No - 919, 9 th floor, RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, A1 - wing, Millenium Business Park, Sector 2, Mahape, Navi Mumbai, Maharashtra 400710
Walk- in Details :- 10 am to 6 pm.
Contact :- 9082102633


Fusion CX is hiring for Customer Service Executives (Voice Process)

Job Details

Process: Voice Process (Handling Customers)

Experience: 0 months to 1 year (Freshers welcome)

Education: Undergraduate / Graduate / Postgraduate

Work Mode: Work from Office

Working Days: 6 days a week

Shift: Fixed day shifts with rotational week-off

Skills Required: Decent English communication skills

Job Location

Unit No. 919, 9th Floor,
Rupa Solitaire, Millennium Business Park,
A1 Wing, Sector 2, Mahape,
Navi Mumbai, Maharashtra – 400710

Walk-In Details

Time: 10:00 AM to 6:00 PM

Contact: 9082102633

Meet: HR – AM Pooja

Short Version (WhatsApp / Poster Friendly)

Job Fair Drive – Fusion CX
Hiring Customer Service Executives (Voice Process)

Freshers & Experience (0–1 year)

UG / Graduate / PG

Work from Office

Fixed Day Shift | 6 Days Working

📍 Location: Rupa Solitaire, Millennium Business Park, Mahape, Navi Mumbai
⏰ Walk-In: 10 AM – 6 PM
📞 Contact: 9082102633
👤 Meet HR: AM Pooja


Kharsuli Bazar

Benachity

Please come to the office directly for chat process


College Square

Kolkata

Ankurhati

We need candidates for day shift - Basic English ( 12500 inhand )
HR Name - Priti - 9038289669
HR Name - Shrabani - 7044793862


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Fusion Bpo Jobs - 10 Verified Vacancies

Customer Care Executive

International BPO Executive

Customer Care Executive

Chat Support Executive

Inbound Customer Service Advisor

Customer Care Executive

Customer Care Executive

Customer Care Executive

Chat Support Executive

Customer Care Executive