Process Coordinator

We are looking for a highly proactive and detail-oriented Process Coordinator (PC) with exceptional follow-up, coordination, and communication skills. The primary responsibility is to ensure that all company systems, FMS, SOPs, and checklists are implemented effectively through consistent follow-up with the team.

The role focuses on execution rather than creating new systems. Most systems are already in place—the responsibility is to ensure they are followed correctly, identify improvement opportunities, and drive continuous process improvement.

Key Responsibilities

- Take daily follow-up with all departments to ensure timely completion of assigned tasks.

- Ensure proper implementation of all company systems, FMS, SOPs, and checklists.

- Monitor pending tasks and ensure timely closure.

- Understand all company reports, Excel sheets, trackers, and dashboards.

- Coordinate with department heads and team members to resolve issues and improve execution.

- Identify gaps in processes and recommend practical improvements.

- Submit a daily improvement report and pending task report to the Managing Director.

- Escalate critical delays or non-compliance to management.

- Ensure accountability and discipline across teams through regular follow-up.

- Continuously monitor process performance and drive operational excellence.

Required Skills

- Excellent follow-up skills (Highest Priority).

- Strong verbal and written communication.

- Good knowledge of Microsoft Excel and Google Sheets.

- Strong analytical and reporting skills.

- Highly organized and detail-oriented.

- Ability to coordinate with multiple departments.

- Self-motivated, disciplined, and result-oriented.

Preferred Experience

- Experience in Operations, Process Coordination, Administration, MIS, or Project Coordination is preferred.

- Experience in manufacturing or industrial companies will be an added advantage.

Work Mode

- WFO (Work From Office) / WFH (Work From Home) / Hybrid, depending on company requirements.

- Full-time position.

- Daily reporting to the Managing Director.

Key Performance Indicators (KPIs)

- Task completion and follow-up efficiency.

- Process implementation rate.

- Reduction in pending tasks.

- Daily reporting accuracy.

- Continuous improvement initiatives implemented.

- Team coordination effectiveness.

Objective

To ensure every company system, process, and checklist is effectively implemented through consistent follow-up, timely corrections, and continuous improvement, resulting in higher operational efficiency and accountability across the organization.