Business Development Executive

Job SummaryThe Business Development Executive will be responsible for generating new leads, identifying potential customers, meeting prospects, understanding their elevator related requirements, presenting the company's installation and maintenance solutions, preparing/following up on quotations and converting leads into business.

The candidate will primarily focus on field sales and business development and will interact with builders, housing societies, property managers, facility managers, contractors, architects, commercial establishments and other potential customers.

The ideal candidate should be confident, persuasive, presentable, proactive and comfortable with field sales.

• Key ResponsibilitiesLead GenerationIdentify and develop new business opportunities for elevator installation and AMC services.
• Generate leads through field visits, referrals, networking, telephone calls, WhatsApp, online research and other business-development activities.
• Identify upcoming residential and commercial projects in the assigned territory.
• Develop a database of potential customers, builders, contractors, societies and property managers.
• Identify buildings with existing elevators that may require AMC, repair, modernization or replacement services.
• Regularly update and maintain the company's sales pipeline.
• Market DevelopmentConduct regular market visits to identify potential customers and projects.
• Visit residential societies, commercial buildings, construction sites, builders and contractors.
• Develop relationships with building managers, society committee members, facility managers, architects, contractors and developers.
• Gather information regarding upcoming construction projects and elevator requirements.
• Monitor competitor activities, pricing and market trends.
• Provide useful market intelligence and customer feedback to management.
• Elevator Sales

Understand customer requirements related to:

• New elevator installation
• Elevator erection/assembly
• AMC
• Preventive maintenance
• Breakdown maintenance
• Elevator modernization
• Replacement/upgradation
• Repair and component replacement
• Coordinate with the technical team to understand project requirements.
• Arrange site visits and technical assessments where required.
• Coordinate preparation of quotations and commercial proposals.
• Present proposals to prospective customers.
• Explain the company's services, quality standards, maintenance capabilities and commercial terms.
• Negotiate professionally with customers while protecting company margins.

AMC Sales

A major responsibility of the candidate will be to develop new AMC business.

The candidate will:

• Identify buildings whose existing elevator AMC is expiring or has expired.
• Approach societies and building managers for AMC requirements.
• Explain the benefits of regular preventive elevator maintenance.
• Understand existing maintenance arrangements and customer dissatisfaction.
• Offer suitable AMC packages based on customer requirements.
• Follow up on AMC quotations until closure.
• Maintain relationships with existing customers to identify additional opportunities.
• Customer Relationship Management Build and maintain strong relationships with existing and prospective customers.
• Conduct regular follow-ups with prospects.
• Understand customer concerns and coordinate with the technical/maintenance team where necessary.
• Maintain professional communication throughout the sales cycle.
• Ensure timely follow-up after quotations, meetings and site visits.
• Maintain a record of customer interactions and next actions.
• Sales Follow-up & ConversionFollow up on leads generated through calls, visits and references.
• Schedule customer meetings and site visits.
• Track quotations and proposals.
• Follow up with decision-makers.
• Understand reasons for delayed decisions or lost opportunities.
• Negotiate and close deals within approved commercial limits.
• Achieve monthly and quarterly sales targets.
• Coordination With Internal TeamsCoordinate with the technical team for site surveys and technical requirements.
• Coordinate with management regarding pricing and commercial terms.
• Coordinate with the installation team for project-related information.
• Coordinate with accounts regarding customer payment terms and outstanding payments.
• Ensure smooth handover of confirmed projects to the execution/technical team.

Target CustomersThe candidate will primarily approach:

• Housing societies
• Residential buildings
• Builders and developers
• Commercial buildings
• Hospitals
• Hotels
• Schools and educational institutions
• Building maintenance contractors
• Society managing committees

Required Skills

• Excellent communication skills.
• Strong interpersonal and relationship-building skills.
• Good negotiation and persuasion ability.
• Strong sales and follow-up skills.
• Ability to generate leads independently.
• Confidence in meeting customers and decision-makers.
• Ability to understand customer requirements.
• Good presentation skills.
• Basic knowledge of MS Excel / Google Sheets.
• Ability to prepare and maintain sales reports.
• Strong target orientation.
• Ability to work independently in the field.
• Problem-solving mindset.
• Professional attitude and appearance.

Preferred Experience Candidates with experience in any of the following industries will be preferred:

• Elevator / Lift
• HVAC
• Electrical equipment
• Fire & Safety
• Building services
• Facility management
• Construction
• Real estate
• Industrial equipment
• Engineering products
• Security systems
• Building maintenance
• B2B sales

Elevator industry experience is an advantage but not mandatory.

Candidates with proven B2B field-sales experience and strong communication skills are encouraged to apply.

Eligibility

• Minimum 12th Pass; graduates/diploma holders preferred.
• 1–5 years of sales/business development experience preferred.
• Freshers with excellent communication skills and a strong willingness to work in field sales may also be considered.
• Must be comfortable with extensive local field visits.
• Two-wheeler and valid driving licence will be preferred.

Key Performance Indicators (KPIs)The candidate's performance will be evaluated based on:

• Number of new leads generated.
• Number of customer meetings.
• Number of site visits.
• Number of quotations generated.
• Conversion rate.
• New AMC contracts acquired.
• New elevator installation projects acquired.
• Monthly/quarterly sales revenue.
• New customer acquisition.
• Customer retention and relationship management.
• Quality and accuracy of sales reporting.

Ideal Candidate

We are looking for someone who is:

• Highly proactive.
• Confident and outgoing.
• Comfortable approaching new customers.
• Persistent with follow-ups.
• Target-oriented.
• Good at building relationships.
• Willing to travel for business development.
• Honest and professional.
• Able to work independently.
• Interested in building a long-term career in sales and business development.

Compensation & Incentives

The position will include a fixed monthly salary along with performance-based incentives, subject to the company's incentive structure.

High-performing candidates who consistently generate quality leads and successfully convert elevator installation and AMC opportunities may be eligible for additional incentives and career growth.