Operation Executive

Receptionist & Operation Executive

Role Overview

The Receptionist & Operation Executive is responsible for managing front-office activities while supporting travel operations to ensure smooth coordination between customers, vendors, and internal departments.

• Key Responsibilities
• Front Office ResponsibilitiesWelcome visitors and clients professionally.
• Answer and transfer incoming telephone calls.
• Handle walk-in customer enquiries.
• Maintain visitor records and appointment schedules.
• Receive couriers, parcels, and official documents.
• Maintain a clean and organized reception area.
• Travel Operations ResponsibilitiesProcess confirmed travel bookings.
• Coordinate with hotels, airlines, transport providers, and other travel vendors.
• Prepare travel vouchers, itineraries, invoices, and booking confirmations.
• Assist customers with booking updates and travel-related queries.
• Coordinate visa and travel insurance documentation when required.
• Maintain booking records and operational reports.
• Resolve operational issues promptly and professionally.
• Work closely with the Sales Team to ensure smooth booking execution.

Skills RequiredThe ideal candidate should possess:

• Excellent communication and interpersonal skills.
• Professional personality and customer-friendly attitude.
• Strong coordination and organizational abilities.
• Good computer knowledge and MS Office skills.
• Ability to multitask and work under deadlines.
• Attention to detail and problem-solving skills.
• Positive attitude, teamwork, and professionalism.

Interview DetailsPosition: Receptionist & Operation Executive

Interview Timing: 12:00 PM – 5:30 PM

Work Location:

Office No. 1709, 1710 & 1711

17th Floor, RG Trade Tower

Netaji Subhash Place

Delhi – 110034

Nearest Metro Station: Netaji Subhash Place

HR Contact: Riya Singh

Contact Number: 98217 00724

Website: https://fabholidays.in/

• Why Join FAB Holidays?
• Professional and supportive work environment.
• Continuous learning and skill development.
• Career growth opportunities.
• Performance-based incentives.
• Exposure to domestic and international travel operations.
• Opportunity to build a rewarding career in the travel and tourism industry.

We look forward to welcoming dedicated professionals who are passionate about customer service, office administration, and travel operations. Join FAB Holidays and become an important part of our growing team committed to delivering exceptional travel experiences.