Operation Assistant

We are looking for a responsible, hardworking and trustworthy Administrator to independently manage the day-to-day operations of an established Nutralite Butter distributorship.

The person will be responsible for handling sales, purchases, customer calls, supplier coordination, stock, payments, credits/debts, banking and maintaining complete records of the business.

The position requires someone who is comfortable taking responsibility and can manage the office/work independently.

• Key ResponsibilitiesHandle daily sales and purchase operations
• Make regular outbound calls to existing and potential customers to generate sales
• Receive and manage incoming customer/supplier calls
• Take orders and coordinate timely delivery
• Maintain proper records of sales, purchases and stock
• Monitor customer credits, outstanding payments and debts
• Follow up with customers for pending payments
• Coordinate with suppliers regarding purchases and supplies
• Maintain and monitor butter inventory and cold-storage stock
• Handle day-to-day banking-related work and payment transactions
• Maintain proper records of cash, bank transactions, receipts and payments
• Enter all sales, purchases, payments, outstanding amounts and other business data digitally
• Maintain daily/weekly/monthly reports so that the business owners can easily monitor operations
• Keep all business data updated and organized
• Coordinate with delivery staff, customers and suppliers
• Ensure that no outstanding payment, order, purchase or important task is missed
• Perform general administrative work required for smooth running of the distributorship

Data Entry & ReportingAccurate data entry is an important part of this job.

The selected candidate will be required to maintain updated digital records of:

• Daily sales
• Daily purchases
• Customer-wise outstanding/credit
• Supplier payments and outstanding amounts
• Stock/inventory
• Bank transactions
• Cash transactions
• Orders and deliveries
• Other relevant business expenses and transactions

The purpose is to ensure that the business can be properly monitored digitally on a daily basis.

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• Good knowledge of MS Excel / Google Sheets / basic computer operations
• Good communication and telephone skills
• Basic understanding of debit, credit, payments, outstanding amounts and banking
• Ability to maintain accurate records and perform regular data entry
• Should be comfortable making sales calls and following up with customers
• Should be organized and capable of handling multiple responsibilities
• Honest, reliable and trustworthy with financial and business information
• Should be able to work independently and take responsibility for daily operations
• Experience in FMCG distribution / food products / wholesale business will be an advantage

Work EnvironmentThe job is fully on-site at our shop/office, with a cold-storage facility for butter located behind the shop.

The candidate is expected to remain available at the workplace during working hours and complete the day's responsibilities before leaving.