Customer Care Executive
Healthmug Private Limited
Customer Care Executive
Healthmug Private Limited
Okhla, New Delhi
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
46 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), Two-way cab
Job Description
- Handle customer queries via calls, emails, and chat in a timely and professional manner
- Assist customers with product-related information, orders, payments, and delivery queries
- Resolve customer complaints effectively while ensuring high customer satisfaction
- Maintain accurate records of customer interactions and follow-ups
- Coordinate with internal teams (logistics, category, operations) to resolve issues
- Ensure adherence to company policies and customer service standards
Job role
Work location
Healthmug Private Limited, F Block, Pocket X, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi, India Okhla, New Delhi
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer satisfaction, English speaking, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Healthmug Private Limited
Address
Healthmug Private Limited, F Block, Pocket X, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi, India Okhla, New Delhi
Job posted by Healthmug Private Limited
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