BCSE

Customer Care Coordinator

BCSE
Shakurpur, New Delhi
₹20,000 - ₹25,000 monthly

Fixed

₹20,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

10 applicants

10 applicants

Job Description

Key Responsibilities

  • Client Communication: Answer inbound calls, address customer complaints, and provide updates on lift installations, breakdowns, or service visits.
  • Team Coordination: Connect clients with field technicians, engineering departments, and dispatch teams to ensure prompt service execution.
  • Scheduling: Manage preventive maintenance routines, annual maintenance contracts (AMC), and emergency repair timetables.
  • Documentation: Maintain job cards, service logs, client databases, and process commercial quotations or reports using CRM tools.


Requirements & Skills

  • Education: Bachelor’s degree or a diploma.
  • Experience: 1 to 2 years of background in customer support, technical coordination, or service operations, preferably within an elevator sector.
  • Technical Skills: Proficiency in MS Office, basic data management, and familiarity with ERP or CRM systems.
  • Soft Skills: Strong verbal communication, multitasking ability, and effective problem-solving skills under pressure. \


Job role

Work location
Work locationNSP, Netaji Subhash Place, Shakurpur, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsMS Office, Customer support, CRM software, Customer handling, Customer care, Customer queries
English level
English levelBasic English
Gender
GenderFemale

About company

Name
NameBCSE
Address
AddressNSP, Netaji Subhash Place, Shakurpur, Delhi, India
Job posted by BCSE

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You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Aug 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!