HR Operations

HR Operations & Client Servicing Executive

Location: Andheri West, Mumbai

Employment Type: Full-time

Experience: 2–3 years

Qualification: Graduate

Salary: ₹20,000–₹25,000 per month (₹2.4 LPA–₹3 LPA)

About the Role

We are looking for an organised, responsible, and proactive professional to support our HR, Operations, and Client Servicing functions.

The role primarily involves managing day-to-day HR and operational activities, along with providing support to the Client Servicing team whenever required.

The candidate will be trained across both functions and will be expected to step in during team member absences, manage urgent tasks, and ensure that important activities are completed smoothly and on time.

Key Responsibilities

* Assist with recruitment, interviews, onboarding, employee documentation, attendance, and HR administration.

* Maintain employee records, HR trackers, and payroll inputs.

* Coordinate with internal teams to ensure smooth day-to-day operations.

* Support Client Servicing with client communication, follow-ups, and issue resolution whenever required.

* Coordinate with Editing, Photography, and Customer Support teams to ensure timely client deliverables.

* Handle urgent operational tasks and client escalations as they arise.

* Provide backup support to team members during their absence or leave.

* Maintain records, follow up on pending activities, and ensure timely completion of assigned tasks.

Ideal Candidate

* Graduate in any discipline.

* 2–3 years of experience in HR Operations, Administration, or Client Servicing.

* Good communication and interpersonal skills.

* Strong organisational and follow-up abilities.

* Comfortable handling multiple responsibilities.

* Proactive, dependable, and detail-oriented.

* Willingness to support different departments based on business requirements.

Role Expectations

This is primarily an HR & Operations role with additional Client Servicing responsibilities.

The candidate will be trained in both functions and will provide backup support whenever team members are unavailable or when urgent business requirements arise.

The expectation is to ensure continuity of work, timely resolution of pressing issues, and smooth coordination across departments.

Interested candidates can share their resumes to apply.