Customer Service Associate

Omega Management Services

Malad West, Mumbai/Bombay

โ‚น22,000 - โ‚น62,000 monthly

Fixed

โ‚น22000 - โ‚น62000

Earning Potential

โ‚น62,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

33 applicants

Job Description

Hiring Customer Service & Collections (VoiveProcess) โ€“ International BPO

We are hiring for multiple openings in International BPOs for Customer Service Voice Support and Collections Voice Process roles.


Requirements:

  • Excellent written communication skills
  • Minimum 6 months to 1 year of BPO experience preferred
  • Customer service or collections experience is an advantage
  • Comfortable working in rotational shifts
  • Basic computer and typing skills
  • Immediate joiners preferred


Job Responsibilities:

  • Handle customer queries via chat
  • Resolve customer concerns professionally
  • Assist customers with account-related issues
  • Follow process guidelines and quality standards
  • Meet productivity and performance targets

Location: Multiple Locations (Mumbai)

๐Ÿ’ผ 5 Days Working | 2 Rotational Week Offs

๐ŸŒ™ Rotational Night Shifts

๐Ÿ’ฐ Salary: Best in Industry

Job role

Work location

Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, Collection process, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Omega Management Services

Address

Malad West, Mumbai, Maharashtra, India

Job posted by Omega Management Services

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