Collections Officer

Job Description – Collection cum Bank & Admin Manager

Company: Ahuja Steels, Meerut

Position Summary

The Collection cum Bank & Admin Manager will be responsible for timely collection of outstanding payments from customers, coordinating all banking activities, managing debtor follow-ups, and handling day-to-day administrative work to ensure smooth business operations.

Key Responsibilities

1. Customer Collections

• Follow up with customers for outstanding payments.
• Visit customers for payment collection whenever required.
• Maintain regular communication with debtors.
• Ensure timely realization of payments and reduce overdue receivables.
• Submit daily collection reports.

2. Debtor Management

• Maintain an updated debtor outstanding list.
• Coordinate with the accounts team regarding pending payments.
• Escalate delayed payment cases to management.
• Maintain records of customer commitments and follow-up dates.

3. Banking Work

• Deposit cheques and cash in banks.
• Collect cheque books, bank statements, and other banking documents.
• Coordinate with banks for day-to-day banking requirements.
• Handle NEFT/RTGS documentation and banking-related paperwork as instructed.

4. Administrative Work

• Handle office documentation and filing.
• Coordinate with transporters, vendors, and government offices when required.
• Maintain records of important documents.
• Support management in daily operational and administrative tasks.

5. Reporting

• Submit Daily Collection Report.
• Submit Daily Bank Work Report.
• Update Debtor Ageing Report.
• Report any payment disputes or customer issues immediately.

Desired Skills

• Good communication and negotiation skills.
• Basic knowledge of MS Excel and WhatsApp.
• Ability to travel within Meerut and nearby areas.
• Honest, disciplined, and responsible.
• Ability to work independently.

Preferred Qualification

• Graduate (preferred).
• Experience in collections, banking, or administration will be an advantage.
• Valid two-wheeler driving licence preferred.

Performance Indicators (KPIs)

• Timely collection of outstanding dues.
• Reduction in overdue debtors.
• Accuracy and timeliness of banking work.
• Daily reporting without delay.
• Proper maintenance of records and documents.
• Professional behaviour with customers and banks.