Propel Hr Management Services Private Limited

Technical Support Executive

Propel Hr Management Services Private Limited
Kolkata/Calcutta
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

2 applicants

2 applicants

Job Description

We're Hiring | Female Technical Support ExecutiveCompany: GTech Web Solutions Pvt. Ltd.

Location: Salt Lake Sector V, Kolkata

Work Mode: Work from Office

We are looking for a Female Technical Support Executive with excellent communication skills to join our team. If you have experience in a voice process, BPO, or customer support and enjoy interacting with customers while identifying opportunities for cross-selling and upselling, we'd love to hear from you.

  • Job ResponsibilitiesProvide technical and customer support over calls.
  • Resolve customer queries in a professional and timely manner.
  • Build and maintain positive customer relationships.
  • Identify opportunities for cross-selling and upselling relevant products/services.
  • Coordinate with internal teams to ensure quick issue resolution.
  • Maintain accurate records of customer interactions.
  • RequirementsExperience: 1–2 years in Voice Process / BPO / Customer Support.
  • Mandatory: Experience in cross-selling and upselling.
  • Excellent verbal communication and customer handling skills.
  • Basic computer knowledge.
  • Immediate joiners will be preferred.
  • Note: This is primarily a customer support role with cross-selling and upselling responsibilities. It is not a hardcore sales role.Salary & BenefitsSalary: Up to ₹20,000 in-hand (based on experience)
  • Working Hours: 11:00 AM – 7:00 PM
  • Working Days: Monday to Saturday
  • Weekly Off: Sunday

If you're confident, customer-focused, and looking for a long-term opportunity, we'd love to connect with you.

Job role

Work location
Work locationKolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsBlended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelBasic English
Gender
GenderFemale

About company

Name
NamePropel Hr Management Services Private Limited
Address
AddressKolkata, West Bengal, India
Job posted by Propel Hr Management Services Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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