Red Hibiscus Info Solutions

🚀 Hiring Now | Customer Support Executive – E-Commerce Voice Process

Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹15,000 - ₹19,000 monthly

Fixed

₹15,000 - ₹19,000

Earning Potential

₹19,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 96% candidates in last 2 days

35 applicants

35 applicants

Benefits include:  PF, ESI (ESIC), 5 working days, One-way cab

Benefits include: PF, ESI (ESIC), 5 working days, One-way cab

Job Description


💰 Compensation

  • CTC: ₹1.75 LPA – ₹2.75 LPA
  • Salary offered based on communication skills, experience, and interview performance.


🕒 Work Schedule

  • 24×7 Rotational Shifts (9 Hours)
  • 1 Rotational Week Off
  • One-Side Cab Facility Available During Odd Hours

🎓 Eligibility Criteria

✔ 10+2 or Above (Graduates & Undergraduates Can Apply)

✔ Freshers and Experienced Candidates Eligible

✔ Strong Communication Skills in English & Hindi

✔ Comfortable with Rotational Shifts

✔ Immediate Joiners Preferred


🌟 What You'll Do

As a Customer Support Executive, you will be the voice of the brand, addressing customer queries and ensuring a seamless shopping experience.


Key Responsibilities

✅ Handle customer interactions professionally through voice support

✅ Resolve customer concerns related to orders, deliveries, refunds, replacements, and account issues

✅ Provide accurate information and effective solutions within defined timelines

✅ Deliver exceptional customer experiences with empathy and professionalism

✅ Maintain accurate records of customer interactions

✅ Adhere to process guidelines, quality standards, and service-level expectations


🌈 Why Join Us?

✨ Opportunity to work with a leading E-Commerce process

✨ Freshers can kick-start their career in Customer Service

✨ Excellent learning and career growth opportunities

✨ Professional and employee-friendly work environment

✨ Gain valuable experience in customer engagement and service excellence


📢 Ready to Build Your Career?

If you are passionate about helping customers, possess strong communication skills, and are looking for a rewarding opportunity in the BPO industry, we would love to hear from you!


Apply Today and Take the Next Step in Your Career Journey!

Job role

Work location
Work locationSalt Lake City, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameRed Hibiscus Info Solutions
Address
AddressSalt Lake City, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions

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You can expect a minimum salary of 15,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 11 Aug 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!

🚀 Hiring Now | Customer Support Executive – E-Commerce Voice Process in Red Hibiscus Info Solutions, Salt Lake City, Kolkata/Calcutta | apna.co