Back Office Executive

📄 Job Description: Back Office Executive 💼Company: PNB MetLife India Insurance Co. Ltd. 🏢

Position: Back Office Executive 🧑‍💼

Location: Dunlop Branch, Kolkata 📍

Employment Type: Full-Time ⏰

🌟 Position OverviewPNB MetLife is looking for a detail-oriented, reliable, and organized Back Office Executive to join our Dunlop Branch team! 🚀 In this role, you will be the operational backbone of the branch—managing policy documentation, maintaining accurate records, supporting sales teams, and ensuring smooth everyday administration. 📑✨

• 🎯 Key Responsibilities📝 Documentation & Data Management:
• Verify, process, and update customer policy proposals and KYC documents with high accuracy.
• Maintain up-to-date customer and advisor records in company CRM systems. 💻
• ⚙️ Branch Operations & Workflow:
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• Work closely with sales teams and distribution managers to clear pending applications quickly. 🤝
• Handle incoming/outgoing branch communications, logging, and daily reporting. 📊
• Track daily operational tasks to ensure prompt service delivery. ⏱️
• 📞 Customer & Partner Support:
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• Assist walk-in policyholders and advisors with service requests and document submissions. 😊
• Coordinate with central underwriting and operations teams for fast query resolution. 🔄
• 🔒 Compliance & File Maintenance:
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• Ensure full compliance with company policies, IRDAI regulations, and audit norms. 🛡️
• Maintain organized physical and digital records for easy auditing and retrieval. 📁
• 🎓 Qualifications & Skills Required🎓 Education: HS PASS AND ABOVE
• 💼 Experience: 0–3 years in administrative support, data entry, or back-office operations (Freshers with good skills are welcome to apply!).
• 💻 Technical Skills:
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• Proficiency in MS Office (especially MS Excel 📈 & MS Word 📄).
• Good typing speed and strong data handling skills. ⌨️
• 🗣️ Soft Skills:
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• Excellent organizational and multi-tasking skills. 🗓️
• Strong communication skills in Bengali, Hindi, and English. 🌐
• Keen eye for detail and strong problem-solving attitude. 🔍
• 🎁 What We Offer💰 Competitive salary package & performance incentives.
• 📈 Clear career growth opportunities within the life insurance sector.
• 🤝 Supportive, collaborative, and professional work environment.