Angelic Infotech Private Limited

Customer Support Executive

Angelic Infotech Private Limited
Malviya Nagar, Jaipur
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 92% candidates in last 2 days

14 applicants

14 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Job description:

Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service.

Requirement:

  • Minimum 0-1 year of experience in customer support or a related field.
  • Excellent communication and interpersonal skills.
  • Basic understanding of cryptocurrency concepts.
  • Strong problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.

Role and responsibility:

  • Responding promptly and effectively to customer inquiries via email, chat, and phone calls.
  • Providing accurate and helpful information regarding Suncrypto's platform, products, and services.
  • Troubleshooting and resolving customer technical issues and account-related concerns.
  • Escalating complex issues to the appropriate internal teams when necessary.
  • Maintaining a positive and professional demeanour while interacting with customers.
  • Contributing to the development of knowledge base articles and FAQs.
  • Staying updated on the latest cryptocurrency trends and regulations.


Job role

Work location
Work locationMatellio Inc (India), RIICO INDUSTRIAL AREA, Malviya Nagar Industrial Area, Malviya Nagar, Jaipur, Rajasthan, India Malviya Nagar, Jaipur
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsEnglish proficiency
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameAngelic Infotech Private Limited
Address
AddressMatellio Inc (India), RIICO INDUSTRIAL AREA, Malviya Nagar Industrial Area, Malviya Nagar, Jaipur, Rajasthan, India Malviya Nagar, Jaipur
Job posted by Angelic Infotech Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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