Counter Sales Executive

Key responsibilities

• Customer Service: Greet customers warmly, understand their needs, and provide personalized assistance.
• Sales and Product Knowledge: Inform customers about the features, materials (like gold and diamonds), and craftsmanship of various jewelry pieces.
• Transaction Management: Process sales accurately, including handling different payment methods and issuing receipts.
• Display Maintenance: Keep the jewelry displays organized, clean, and attractive to maximize sales opportunities.
• Relationship Building: Build rapport with customers to encourage repeat business and loyalty.
• Inventory and Stock: Assist with managing inventory, conducting stock control, and keeping displays up-to-date.
• Sales Targets: Meet and exceed individual and team sales goals.
• Problem Solving: Handle customer inquiries and resolve issues promptly and courteously. 

Required skills and qualifications

• Strong verbal communication and interpersonal skills.
• Excellent customer service and a friendly demeanor.
• Proficiency in basic computer skills.
• Product knowledge of jewelry, including metals and gemstones.
• Previous retail sales experience, preferably in the jewelry sector, is a plus.
• Flexibility to work varying hours, including weekends and holidays.