Receptionist cum Office Admin Assistant

Job Role: Receptionist cum Admin Assistant

Company: Santhwana Counselling and Healing Center

Note: candidate must have strong English proficiency, excellent communication skills, and a well-groomed, professional appearance. Candidates with an empathetic, calm, and enthusiastic personality will be given high preference.

About the Role:

We are seeking a pleasant, empathetic, and organized Receptionist cum Admin Assistant to represent Santhwana Counselling and Healing Center. As the first point of contact, you will create a calm, welcoming environment for our clients while managing smooth daily administrative and scheduling operations.

Key Responsibilities:

• Front Desk & Client Care: Warmly welcome clients and visitors, maintain a calm and clean reception environment, and guide individuals coming in for therapy or healing sessions.
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• Appointments & Scheduling: Manage appointments for counsellors and healers, maintain daily schedules, and send timely appointment reminders via phone or WhatsApp.
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• Communication & Inquiries: Handle incoming phone calls and emails, address client queries patiently, and direct urgent issues to the appropriate counselor.
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• Administration & Confidentiality: Maintain client records, intake forms, and case files with strict confidentiality; perform daily data entry and collect session fees/payments.
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• Office Maintenance & Inventory: Monitor office stock, stationery, and healing supplies, while coordinating with housekeeping staff to ensure a peaceful atmosphere.
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Candidate Requirements:

• Education: Minimum 12th Pass or Any Graduate.
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• Experience: Fresher or 1–2 years of experience in front desk or administrative roles (healthcare or wellness setting preferred).
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• Technical Skills: Basic computer knowledge (MS Office, WhatsApp Web, email communication).
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Important Note: Candidate must have strong English proficiency, excellent communication skills, and a well-groomed, professional appearance. Candidates with an empathetic, calm, and enthusiastic personality will be given high preference.