Counter Salesperson

Customer Focus

● Understand customer needs and preferences to recommend

suitable jewelry pieces.

● Address customer queries effectively and escalate complex

issues when required.

Sales Mastery

● Demonstrate knowledge of product categories, including

features, benefits, and competitive positioning.

● Communicate product value effectively to customers.

● Support the store in achieving store targets.

● Stay updated with the latest collections, and promotions.

Flexibility and Change Management

● Adapt to varying shift timings and store requirements.

● Be open to transfers within the cluster area as per business

needs.

● Exhibit punctuality and readiness to take on additional

responsibilities when needed.

Store Operations Excellence

● Assist the Senior style associate in processing store deliveries,

online order processing, and packaging.

● Assist in stock replenishment and visual merchandising.

● Ensure the store looks presentable, inviting, and adheres to

cleanliness standards.

● Support theft prevention by maintaining vigilance and following

protocols.

● Follow all company policies, work processes and store

standard operating procedures (SOPs).

Collaboration

● Collaborate with team members to ensure smooth store

operations.

● Work as a cohesive team player, contributing to group

success.

Decision-Making and Sensitivity

● Display sensibility and sensitivity when addressing customer

concerns.

● Use sound judgment in handling challenging situations while

maintaining brand standards.