Operations Executive
Ptap Delivery SolutionsFixed
₹25,000 - ₹32,000
Earning Potential
₹32,000
Fixed
₹25,000 - ₹32,000
Earning Potential
₹32,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
20 applicants
Benefits include: PF, Health Insurance
Job Description
Position
Operations Executive – Challan Business
Location
Gurugram, Haryana
Department
Operations
Employment Type
Full-Time
About Park+
Park+ is India's leading auto-tech super app, simplifying car ownership through services such as
FASTag, Challan Management, Parking, Insurance, and more. We are looking for a proactive and
execution-focused Operations Executive to support and scale our Challan Business operations.
Role Overview
As an Operations Executive, you will be responsible for managing day-to-day operations, ensuring
seamless customer experience, coordinating with partners and vendors, and driving operational
excellence. The role also involves customer engagement, process optimization, and supporting
on-ground sales initiatives.
Key Responsibilities
Operations Management
• Manage daily operations of the Challan Business.
• Monitor operational KPIs and maintain service quality.
• Coordinate with internal teams.
Partner & Vendor Management
• Manage legal partners and vendors.
• Track partner performance and SLAs.
Customer Experience (CX)
• Handle customer tickets and escalations.
• Reduce Ticket-to-Transaction ratio through process improvements.
Process Improvement
• Implement operational processes to optimize ticket resolution.
• Maintain SOPs and identify automation opportunities.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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