Client Relationship Executive

We are looking for a confident, educated and professional Client & Supplier Coordination Executive. The employee will communicate with existing and prospective clients, coordinate with suppliers, follow up on enquiries and maintain accurate records of conversations.

Key Responsibilities:

• Make and receive business calls to clients and suppliers.
• Follow up on quotations, orders, payments and deliveries.
• Explain the company’s products or services clearly.
• Record call details and update customer and supplier information.
• Coordinate with internal staff to resolve enquiries.
• Maintain professional and courteous communication.
• Send follow-up messages through WhatsApp or email when required.
• Build and maintain positive business relationships.

Candidate Requirements:

• Graduate preferred; capable freshers may also apply.
• Good communication skills in Hindi and [English/local language].
• Confident, polite and professional telephone manner.
• Basic knowledge of WhatsApp, email and Microsoft Excel.
• Good follow-up and organisational skills.
• Previous experience in telecalling, customer service, sales coordination or office administration is an advantage.
• Candidates living near the office location will be preferred.

This is primarily a business-coordination position. It is not fieldwork.