Assistant Manager
Abacus Staffing And Services Private LimitedFixed
₹40,000 - ₹50,000
Earning Potential
₹50,000
Fixed
₹40,000 - ₹50,000
Earning Potential
₹50,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
9 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Hiring for Assistant Manager
Experience: 2-7 years
Team handling experience Mandatory
Location: Gurgaon
Salary: Up to ₹50,000 In-Hand
Employment Type: Full-Time
Job Summary:
We are looking for an experienced Operations & Customer Experience Manager to manage daily operations, customer support, escalations and team performance while ensuring smooth coordination across departments.
Key Responsibilities:
* Monitor daily operations, delivery/pickup timelines and performance metrics.
* Handle customer escalations, complaints and resolutions.
* Lead and coach the customer support team and monitor performance.
* Analyse operational reports and identify process gaps.
* Coordinate with Finance, Warehouse, Tech and Operations teams.
* Drive process improvements and reduce recurring customer complaints.
* Manage team attendance, daily logins and operational reporting.
* Step in for frontline customer support during high-demand periods.
Requirements:
* Graduate with 4–7 years of experience in Operations/Customer Support.
* Strong team handling, analytical and problem-solving skills.
* Excellent communication and cross-functional coordination skills.
* Experience in logistics, e-commerce, retail or customer experience preferred.
Interested candidates can contact on given no
97796 29759
HR
Tripta
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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