Computer Hardware Engineer

Job DescriptionComputer Hardware & Networking Engineer – Chip-Level RepairPosition: Computer Hardware & Networking Engineer

Experience: 0–5 Years

Employment Type: Full-Time

Location: Vaishali

Department: Technical Support / Service

Reporting To: Service Manager / Technical Head

About the RoleWe are looking for a skilled Computer Hardware & Networking Engineer with strong hands-on experience in desktop, laptop, printer, networking, CCTV and chip-level motherboard repair. The candidate will be responsible for diagnosing and resolving hardware and software issues at the component level and providing on-site and remote technical support to clients.

• Key Responsibilities1. Desktop & Laptop Hardware SupportDiagnose and repair desktop and laptop hardware problems.
• Troubleshoot motherboard, RAM, CPU, SMPS, HDD, SSD, NVMe and other components.
• Perform laptop and desktop assembling, upgrading and servicing.
• Troubleshoot No Power, No Display, Auto Shutdown, Overheating, Charging and Booting issues.
• Replace defective components such as keyboards, displays, DC jacks, batteries, fans and storage devices.
• Perform Windows installation, formatting, driver installation and system configuration.
• Perform data backup, cloning and basic data recovery.
• 2. Chip-Level / Motherboard RepairDiagnose motherboard faults at component level.
• Perform SMD component identification and replacement.
• Troubleshoot power-sequence and power-rail issues.
• Work with MOSFETs, ICs, capacitors, resistors, coils and other motherboard components.
• Diagnose short circuits using a multimeter and DC power supply.
• Perform BIOS programming/reprogramming and BIOS-related troubleshooting.
• Troubleshoot charging circuits, power circuits and USB-related motherboard faults.
• Perform component-level soldering and desoldering.
• Use soldering station, hot-air rework station, multimeter and DC power supply.
• Ability to read and understand basic motherboard schematics and boardview diagrams will be preferred.
• 3. NetworkingInstallation and configuration of LAN networks.
• Configure routers, switches, Wi-Fi access points and network devices.
• Troubleshoot LAN connectivity, IP addressing, DNS and DHCP issues.
• Perform CAT6 cable termination and testing.
• Configure shared folders, printers and basic network resources.
• Troubleshoot internet connectivity and network-related problems.
• Basic knowledge of VLAN, VPN and firewall configuration will be an advantage.
• 4. CCTV & Security SystemsInstallation and basic troubleshooting of IP and analog CCTV systems.
• Configure NVR/DVR, IP cameras and PoE switches.
• Troubleshoot camera connectivity and recording issues.
• Perform CAT6 cabling and termination.
• Basic knowledge of CCTV networking will be preferred.
• 5. Field & Client SupportVisit client locations for hardware, networking and IT support.
• Attend service calls and resolve technical issues within the required SLA.
• Maintain proper service reports for every client visit.
• Communicate professionally with clients and explain technical problems clearly.
• Coordinate with vendors/OEMs when replacement parts or warranty support is required.
• Maintain proper records of repaired and replaced components.
• Required Technical SkillsStrong knowledge of Desktop & Laptop Hardware.
• Good troubleshooting and diagnostic skills.
• Hands-on chip-level motherboard repair experience.
• Knowledge of soldering and SMD component replacement.
• Knowledge of BIOS programming.
• Experience with multimeter, DC power supply, soldering station and hot-air station.
• Good knowledge of Windows operating systems.
• Basic knowledge of networking and TCP/IP.
• LAN cabling and RJ45 termination.
• Router and switch configuration.
• Basic knowledge of CCTV systems.
• Hardware assembling and preventive maintenance.
• Preferred SkillsExperience with laptop motherboard repair.
• Ability to read schematics and boardview files.
• Experience in MacBook motherboard repair will be an advantage.
• Knowledge of data recovery tools and techniques.
• Knowledge of printer troubleshooting.
• Experience working in an IT service company or multi-client environment.
• Valid two-wheeler driving license for field visits will be preferred.
• Educational QualificationITI / Diploma / B.Tech / BCA / equivalent qualification in Computer Hardware, Networking, Electronics or IT.
• Candidates with strong practical experience may also be considered.
• Personal SkillsGood troubleshooting and problem-solving ability.
• Willingness to learn new technologies.
• Good communication and client-handling skills.
• Ability to work independently as well as in a team.
• Responsible and punctual.
• Ability to work under pressure and meet service deadlines.
• Key Performance Areas (KPI)Resolution of hardware and networking complaints.
• Quality of chip-level repairs.
• First-time issue resolution.
• Response and resolution time.
• Client satisfaction.
• Proper maintenance of service documentation.
• Reduction in repeat complaints.