Splicer

We are seeking a proactive and technically capable Field Network Engineer to support our ISP (Internet Service Provider) / Telecom field operations.

The role focuses on the on-site delivery of technical services, including installation, maintenance, troubleshooting, and customer support for broadband and network infrastructure.

Key Responsibilities:

● Carry out on-site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment.

● Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises.

● Perform fiber splicing, signal testing, and basic network configuration for enterprise and home users.

● Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime.

● Document service calls, installations, fault resolutions, and customer sign-offs daily.

● Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes).

● Educate end-users on device handling, safety, and simple troubleshooting techniques.

● Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction.

● Maintain inventory of field tools, consumables, and ensure proper handling of company assets.

Requirements:

● Qualification: Diploma in Electronics,CSE, Telecommunications, or related stream. Freshers can apply

● Experience: 0–3 years in field service roles in ISP/telecom sector preferred.

● Hands-on experience in using tools like OTDR, splicing machines, and signal testers (preferred).

● Must possess a two-wheeler and a valid driving license.

● Willingness to travel locally and work on rotational shifts/weekends if required.