Operations & Customer Support Executive
Heavy Metal Fashion Private LimitedFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 28 Jul 2026 - 05 Aug 2026 | Time: 11.00 am - 01.30 pm...
2 applicants
Benefits include: Overtime Pay
Job Description
Operations & Customer Support Executive
Location: Kotturpuram, Chennai
Salary: ₹12,000 – ₹15,000 per month
Working Hours: Monday to Saturday | 10:30 AM – 6:30 PM
Weekly Off: Sunday
About the Role
We are looking for a proactive and enthusiastic Operations & Customer Support Executive to join our team. This is a multi-functional role where you'll support customers while also assisting with daily order fulfilment and operations.
- Key ResponsibilitiesRespond to customer queries via WhatsApp, Instagram and email.
- Handle exchange and replacement requests.
- Book courier pickups and reverse pickups through Delhivery.
- Track shipments and provide delivery updates to customers.
- Handle product customization enquiries and assist in converting them into orders.
- Pack customer orders accurately for daily dispatch.
- Print shipping labels and prepare parcels for courier pickup.
- Coordinate with Porter and other logistics partners whenever required.
- Assist in garment fusing and other production-related tasks.
- Support the team during busy sales periods and product launches.
- RequirementsBachelor's degree in any discipline.
- Good communication skills in Tamil and basic English.
- Basic computer knowledge (Email, WhatsApp Web, MS Office, etc.).
- Willingness to learn and handle multiple responsibilities.
- Good attention to detail and a positive, team-oriented attitude.
Freshers and candidates with up to 2 years of experience are welcome to apply.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
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