Telesales Executive

Role & Responsibilities :

● Handle inbound and assigned outbound calls for loan products such as Personal Loans,

Business Loans, and Home Loans

● Connect with pre-generated leads only (no lead generation involved)

● Understand customer requirements and recommend suitable loan products

● Explain loan features, eligibility, interest rates, documentation, and end-to-end process clearly

● Manage the complete loan sales cycle from customer interaction to loan disbursement

● Follow up with customers for documentation and application status

● Update and maintain accurate customer records in CRM systems

● Achieve assigned sales and conversion targets

● Ensure compliance with internal policies and regulatory guidelines

● Deliver a high-quality customer experience and build trust with customers

Preferred Candidate Profile :

● 1–3 years of experience in telesales / inside sales with exposure to loan products

● Experience in Fintech / NBFC / Banking is mandatory or highly preferred

● Hands-on experience in Personal Loan, Business Loan, or Home Loan sales

● Strong communication skills with customer-handling confidence

● Hindi is mandatory; knowledge of any South Indian language (Telugu / Tamil / Kannada /

Malayalam) is an added advantage

● Target-driven, disciplined, and comfortable working in a performance-oriented environment

● Familiarity with CRM tools and basic computer skills preferred