Receptionist / Front Office Executive

We are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. It is also critical to take a customer-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property.

Responsibilities

• reporting to management and assisting with administrative tasks
• answering phone calls and forwarding calls to respective departments
• scheduling and confirming appointments, meetings and events
• greeting and assisting visitors in a professional and friendly manner
• handling enquiries and sorting mail
• copying, scanning and filing documents
• keeping track of office supplies and placing orders for replacements

professional qualifications

• bachelor's degree in hospitality and hotel administration to a related course
• 1+ years of front desk experience in the hospitality industry preferred
• excellent written and verbal communication skills
• working knowledge of computer software, such as word processors, spreadsheets and presentation tools