International Patient Care Coordinator

Organization: Expert Chikitsa

Location: Vakil Square, Opp. Jayadeva Hospital, Bannerghatta Road, Jayanagara 9th Block, BTM Layout, Bengaluru, Karnataka – 560029

Designation: International Patients Manager

About Expert Chikitsa

Founded in 2015 by alumni of Indian Institute of Management Bangalore, Expert Chikitsa is a leading Medical Second Opinion platform and International Medical Tourism organization.

We currently serve international patients from 28 countries and have built one of the largest hospital networks globally, including:

• 52 hospitals across India
• 21 hospitals in Turkey
• 8 hospitals in the UAE
• 6 hospitals in Germany
• 114 hospitals across African countries

Expert Chikitsa is recognized internationally for its commitment, ethical practices, and innovative healthcare coordination strategies.

Role Overview

The International Patients Manager will be responsible for end-to-end coordination of international patients seeking medical opinions and treatment in India and abroad. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently in a fast-paced healthcare environment.

This is a coordination-based managerial role. Physical meetings with doctors or patients are not required.

Key Responsibilities

• Coordinate effectively between doctors, international patients and Internal teams.
• Provide complete and accurate medical information to help patients make informed decisions.
• Manage end-to-end support for international patients, including:
• Medical second opinion process
• Treatment planning
• Visa documentation guidance
• Professionally manage emails, Spread Sheets, etc.
• Ensure timely follow-ups and seamless communication throughout the treatment journey.

Required Skills & Qualifications

• Excellent verbal and written communication skills (English mandatory).
• Strong coordination and organizational abilities.
• Proficiency in MS Excel and email communication.
• Experience in healthcare, medical tourism, or international business coordination is preferred (not mandatory).

Why Join Expert Chikitsa?

• Work with a globally recognized, largest medical opinion platform.
• Be part of a 10-year-old healthcare organization that is transforming the international medical landscape through innovation, ethics, and global impact.
• Exposure to international healthcare markets.
• Professional and ethical work culture.
• Growth opportunities in international business and healthcare coordination.
• Structured yet flexible working environment.