Inside Sales Executive

Duties and Responsibilities

● Qualify leads by understanding customer needs and requirements

● Understand clients' needs and objectives, and proactively identify opportunities to up-sell or cross-sell our products or services.

● Collaborate with internal teams to ensure smooth implementation of new accounts and effective resolution of any issues or concerns.

● Identify the business opportunities by identifying prospects

● Sell products by establishing contact and developing relationships with prospects, recommending solutions.

● Outbound calling on data collected through lead generation activities / secondary data sources.

● Daily follow-ups on older leads and work on new leads

● Provide feedback to the product development team based on customer insights

● Build and maintain strong relationships with customers to ensure their satisfaction and identify upselling opportunities

Requirements and Qualifications

● Any Graduate(UG) or Post Graduate (PG) Degree preferred

● Demonstrated track record of meeting or exceeding sales targets

● Excellent communication skills, both verbal and written

● Adept at building rapport with customers over the phone or through virtual channels

● Strong negotiation and closing skills

● Familiarity with CRM software for managing leads and tracking sales activities

● Ability to work independently as well as collaboratively within a team environment

● Persistence, resilience, and a positive attitude towards overcoming challenges in a competitive sales environment