Administrative Operations Manager

Job Description: Operations & Business Administrator – Female

Job Title: Operations & Business Administrator

Department: Operations / Management

Reports To: Directors / Founder

Job Type: Full-Time

Location : Hebbal/Yelahanka

salary: Open to discuss

Job Summary

We are seeking a highly organized, versatile, and dependable Operations & Business Administrator to manage three vital functions of our day-to-day operations: Finance/Accounts, Human Resources, and Front Office/Admin.

The ideal candidate is an efficient multitasker with a strong eye for detail, excellent communication skills, and hands-on experience in bookkeeping (Tally), statutory compliance, end-to-end employee lifecycle management, and general office operations.

Key Responsibilities

1. Finance & Accounts Management

 Bookkeeping & Tally: Maintain accurate day-to-day books of accounts in Tally, including ledger postings, bank reconciliations, and voucher entries.

 Cash & Billing: Oversee petty cash management, vendor payments, client invoicing/billing, and receivables collection.

 Statutory Compliance & Filings: Coordinate and ensure timely filing of GST, Income Tax (TDS), Professional Tax (PT), and other relevant statutory requirements (in coordination with the external CA).

 Financial Reporting: Prepare weekly/monthly cash flow statements, income/expense reports, and budget trackings for management.

2. Human Resources (HR)

 Recruitment & Onboarding: Source candidates, conduct initial interviews, evaluate suitability, negotiate/fix compensation, and issue offer/appointment letters.

 Attendance & Payroll Setup: Track daily attendance, leave balances, and prepare monthly inputs for payroll processing.

 Performance & Policy: Track employee performance reviews, maintain employee records, and enforce workplace policies.

 Offboarding: Handle resignations, exit interviews, clear clearance procedures, and issue relief/experience letters.

3. Front Office & Office Administration

 Front Office Management: Greet visitors, manage incoming calls/emails, receive courier/mail deliveries, and serve as the main point of contact for external guests.

 Office Maintenance & Operations: Supervise housekeeping staff, manage office supplies/inventory, and ensure all office infrastructure (AC, internet, printers, furniture) is fully functional.

 Vendor & Service Management: Coordinate with landlords, utility providers, IT support, and external vendors for smooth facility operations.

 Administrative Support: Organize company meetings, maintain central filing systems (digital & physical), and support leadership with ad-hoc administrative tasks.

Required Competencies & Ideal Attributes

To successfully balance these three demanding roles, the ideal candidate should possess:

 Multitasking & Prioritization: Ability to handle financial deadlines without letting daily admin tasks or HR requests slip through the cracks.

 Discretion & Confidentiality: Absolute integrity in handling sensitive data, including salary figures, employee grievances, and financial statements.

 Strong Interpersonal Skills: Professionalism and tact when communicating with vendors, clients, candidates, and internal staff.

 Problem-Solving Agility: Proactive, ownership-oriented mindset to resolve office breakdowns or operational bottlenecks quickly.

Qualifications & Skills

 Education: Bachelor's degree in Commerce (B.Com), Business Administration (BBA), or a related field.

 Experience: 3–6 years of experience in a combined or multi-functional role (e.g., Office Manager, Admin & Accounts Executive).

 Software Proficiency:

 Proficient in Tally ERP 9 / Tally Prime.

 Strong skills in MS Office (Excel, Word, PowerPoint) and Google Suite.

 Familiarity with statutory portals (GST, Income Tax, PT) is required.

 Compliance Knowledge: Basic working knowledge of Indian labor laws, income tax slabs, TDS, and GST guidelines.