Akal IT Company

Customer Support Associate

Akal IT Company
Richmond Town, Bengaluru/Bangalore Region
₹16,000 - ₹25,000 monthly*

Fixed

₹16,000 - ₹23,000

Average Incentives*

₹2,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 12 Aug 2026 - 26 Aug 2026 | Time: 10.00 am - 04.00 pm...

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Key Responsibilities:  Handle Outbound Calls: Call customers of Karnataka Bank Limited who have accounts in KBL in Dormant State.  Customer Assistance: Assist the Customers in reactivating the dormant accounts. Acknowledge customer issues, complaints, and concerns in a professional manner and guide them to the POC.  Information Confirmation: Confirm necessary information from customers to process requests, update records, and escalate issues when required.  Maintain Records: Document call details, interactions, and actions taken in the company's CRM system.  Follow Procedures: Adhere to company guidelines and procedures for handling calls and managing customer interactions.  Feedback Collection: Obtain and document customer feedback to improve service quality and report any recurring issues. 

Job role

Work location
Work locationK.h road, Kengal Hanumanthaiah Road, Shanti Nagar, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBanking processes, Communication, Voice Process
English level
English levelBasic English
Age limit
Age limit18 - 33 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date12 Aug 2026 - 26 Aug 2026
Time
Time10.00 am - 04.00 pm

About company

Name
NameAkal IT Company
Address
AddressK.h road, Kengal Hanumanthaiah Road, Shanti Nagar, Bengaluru, Karnataka, India Richmond Town, Bengaluru/Bangalore Region
Job posted by Akal IT Company

Similar jobs you can apply for

Business Development

Inside Sales Executive

birla opus paints
Nagasandra, Bengaluru/Bangalore
₹18,000 - ₹23,000*
Work from Office
Full Time
Freshers only
Basic English
Future Care Educational Solutions

Telecaller

Future Care Educational Solutions
Electronics City, Bengaluru/Bangalore
₹15,000 - ₹22,000*
Work from Office
Full Time
Any experience
Basic English

Telesales Executive

Go Digit General Insurance Limited
Koramangala, Bengaluru/Bangalore
₹17,000 - ₹33,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Cogent E Services Pvt Ltd

Customer Care Executive

Cogent E Services Pvt Ltd
KR Puram, Bengaluru/Bangalore
₹20,000 - ₹23,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Teleperformance

Telecalling Executive

Teleperformance
KR Puram, Bengaluru/Bangalore
₹20,000 - ₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Teleperformance

Customer Care Executive

Teleperformance
Marathahalli, Bengaluru/Bangalore
₹20,000 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 16,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!

Read walk-in details before you register