Software Development Senior Specialist
NTT DATA Global Delivery Services Ltd
Work from Office
Full Time
Min. 5 yearsJob Description
Software Development Senior Specialist
Monitor application health, performance, and availability.
Troubleshoot and resolve incidents related to PHP applications, Apache web servers, and SQL databases.
Analyze logs, identify root causes, and implement corrective actions.
Perform incident, problem, and change management activities in accordance with ITIL processes.
Support application deployments, patches, and configuration changes.
Execute SQL queries for data validation, troubleshooting, and reporting.
Coordinate with development, infrastructure, and database teams for issue resolution.
Maintain operational documentation, runbooks, and knowledge articles.
Participate in on-call support and production support activities as required.
Ensure compliance with SLA and KPI commitments."
Experience Level
Senior LevelJob role
Job requirements
About company
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