Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE)
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE)
The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.Job role
Job requirements
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