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Subramanya Nagar

Kailasipalyam

Job Description Customer Service Representative – Technical / Functional Support
Summary
We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives.
In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global environment.

Candidates must have prior ticketing experience in hospital, travel, or tourism industry.

This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility.

Responsibilities Provide functional, technical, or administrative support to resolve customer issues effectively.
Handle and document customer queries and complaints with accuracy and professionalism.
Ensure timely resolution while maintaining service quality and customer satisfaction.
Collaborate with internal teams to escalate and resolve complex cases.
Deliver consistent performance in line with company standards and SLA requirements.
Adhere to process compliance, documentation guidelines, and shift protocols.

Requirements
Qualification: Graduate or Undergraduate degree (any discipline)
Experience: Minimum 3 to 8 years of experience in Customer Service / Technical Support

Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical/functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors

Benefits
CTC: Up to ₹1,00,000 per month (based on experience and last drawn salary)
Laptop and required assets will be provided by the company.
P.F + E.S.I + performance incentives based on monthly targets.
The company will provide a two-way cab facility for applicable shifts.



Requirements Requirements
Qualification: Graduate or Undergraduate degree (any discipline)
Experience: Minimum 3 to 8 years of experience in Customer Service / Technical Support

Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills

Candidates must have prior ticketing experience in hospital, travel, or tourism industry.

Ability to provide technical and functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality, Travel, or Tourism sectors




2Coms Consulting Pvt Ltd.

Customer Support - International Voice

Indian Express

Were looking for an approachable, confident, and customer-focused Customer Service Executive to be the face of our business.

 In this in-person role, you’ll welcome customers, handle their enquiries, provide information about our products or services, and ensure everyone who visits us has a positive experience.

You’ll represent our brand on the front line — resolving issues, offering guidance, and helping customers find the right solutions quickly and professionally.

Key Responsibilities
Greet and assist customers in person, ensuring a warm, professional, and approachable manner.
 
Provide accurate information on products, services, pricing, and policies.
 
Process transactions, forms, or service requests accurately and efficiently.
 
Maintain up-to-date knowledge of company offerings and promotions.
 
Support other departments by relaying customer feedback and identifying improvement opportunities.
 
Follow company procedures for data protection, safety, and compliance.
 

Skills & Attributes
Excellent interpersonal and communication skills.
 
Friendly, patient, and professional manner when dealing with the public.
 
Strong problem-solving and conflict-resolution abilities.
 
High personal presentation standards.
 
Reliable, punctual, and able to stay calm under pressure.
 
Good computer literacy (for recording enquiries, using CRM or booking systems).
 
Team-oriented with a positive attitude.
 

Qualifications & Experience
Previous experience in a face-to-face customer service, retail, hospitality, or front-of-house role is preferred.
 
Basic IT and administrative skills.
 
[Optional: Knowledge of your industry — e.g., “Experience in the travel, healthcare, or financial sector would be an advantage.”]
 

What We Offer
Competitive pay and performance incentives.
 
Full training and ongoing development opportunities.
 
Friendly, supportive team environment.





SPI Sales and Marketing LLP

Customer Service Executive

Nai Duniya

Niranjanpur Circle

Functional /Business Responsibilities:
·        Mange a team of approximately 10 – 20 CSRs 
·        Ensures 100% of CSRs meet and or exceeds their overall KPI’s (sales targets, customer satisfaction and experience, quality and productivity standards) 
·        Provides consistent, balanced and timely performance feedback on CSR performance 
·        Ensures a positive work environment, continuous learning and a high quality employment experience for your team 
·        Provides leadership and manages to all operational standards 
·        Along with fellow Team Leaders, meets and exceeds all department goals 
·        Applies timely performance management standards and processes 
·        Day to day sales/service request management 
·        Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution 
·        Coach, develop and engage the CSR to increase their abilities while enhancing their own careers Outbound calling and converting lead into sales
·        Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly
·        Explaining the customer’s product features and benefits
·        Ensuring all compliance and SLA of the call are adhered
Achieving daily, weekly, monthly, targets


Icici Lombard

Team Leader - Customer Voice Support

I.I.T.Main Gate

Johar Chowk

Company:Hiring for Top Leading BPOs – TCS, Accenture, Concentrix, Teleperformance, Ocwen, Tech Mahindra, First Source & more
Job Location:Mumbai (All major BPO hubs – Malad Andheri, Airoli, Powai, Thane, Vikhroli, etc.)
Job Type:Full-time | Work from Home | Work from Office | Night Shift
Job Description:We are hiring Customer Service Executives for international voice process roles with top MNC BPOs. 
Eligibility Criteria:Education: HSC / Graduate (any stream)
Experience: Freshers & Experienced candidates welcome
Communication: Excellent English communication skills
Comfortable working in night shifts
5 days working / 2 rotational week offs
Transport facility provided (as per company policy)

Job Description
The role involves handling customer queries, providing support, and ensuring excellent service delivery for US/UK-based clients.
Responsibilities:Handle inbound and outbound calls for international customers
Resolve customer queries with professionalism and empathy


Salary:₹20,000 – ₹60,000 per month (Depending on experience and company)
Interview Mode:Telephonic / Virtual / Walk-in (depending on client process)

👉 Interested candidates can call or WhatsApp on 9867922143 for more details.
📧 You can also share your updated resume at - rishi01omegams@gmail.com



Omega Management Services

Vkk Menon Road

Saibaba Colony

Expected ability and qualifications:-

1. Excellent capability in communication- should know how to effectively, clearly make the client understand the value of the site. Should be extremely confident in site selling.

2. Any degree - Especially degree in engineering preferable.

3. Age is not a criteria.

4. Should have a vision / goal mindset.  A high level work completion oriented discipline should be there. 

5. Monthly Minimum 5 to 10 registrations and bookings. 

If you are extremely confident to fit into this role, then we welcome you as a part of our successful team.


Vs Builders And Promoters

Telesales Manager

College Square

Bowbazar

Work type: On-site (Kolkata) or Hybrid/Remote – aligning to Gulf business hours
Shift: 11:30 AM–8:30 PM IST (10:00 AM–7:00 PM GST)
Compensation: Fixed ₹12,000/month + performance-linked incentives up to ₹68,000/month (uncapped; based on sales/retention KPIs)
About the RoleYoForex partners with Flexy Markets (Dubai), a fast-growing forex brokerage. We’re hiring experienced Telecallers who can drive revenue through outbound calling, customer retention, and cold calling. You will engage our existing clients and also prospect new leads via our CRM, nurture them through the account and funding journey, and retain them for long-term activity.
Key ResponsibilitiesOutbound Calls (Warm & Cold):
Call existing YoForex/Flexy Markets clients from the CRM for re-engagement, funding nudges, and renewals; cold-call new prospects to open and activate trading accounts.
Client Retention:
Reduce churn by building rapport, understanding objections (spreads, platform, execution, withdrawals), and offering suitable solutions or plans.
Sales Conversion:
Move prospects through the funnel: KYC → account opening → first deposit → first trade; upsell/cross-sell where appropriate.
Follow-ups & Pipelines:
Run disciplined follow-ups (calls, WhatsApp/SMS, email) and keep CRM stages, call notes, tasks, and outcomes updated in real time.
Objection Handling & Education:
Explain platform basics (MT4/MT5), account types, deposits/withdrawals, and promotions without giving investment advice.
Quality & Compliance:
Follow approved scripts, call etiquettes, and no-advice policy; respect DND lists and local telemarketing norms; ensure KYC/AML awareness.
Daily Metrics:
Hit targets for dials, connects, presentations, qualified leads, account openings, first-time deposits (FTD), reactivations, and retention rate.
What We’re Looking ForExperience: 1–3+ years in tele-sales/retention, preferably BFSI/Trading/Fintech/Forex/Brokerage.
Retention Mindset: Proven track record keeping customers active and reactivating dormant accounts.
Cold-Calling Confidence: Comfortable with 120–180 dials/day and structured follow-ups.
CRM Fluency: Hands-on with CRMs (e.g., Zoho/Freshsales/HubSpot) and call-tracking dashboards.
Communication: Clear English & Hindi required; Bengali is a plus; Arabic is a strong advantage.
Domain Basics: Familiarity with forex terms (pips, leverage, margin, spreads, account types) and MT4/MT5 onboarding.
Ownership: Target-driven, organized, resilient, and coachable.
Success Metrics (KPIs)Daily dials & connect ratio
Qualified lead to account-open conversion
FTD (first-time deposit) count & value
Reactivation rate of dormant clients
30/60/90-day retention & repeat deposit rate
QA score (script adherence, call quality) and CRM hygiene
Compensation & IncentivesFixed Pay: ₹12,000/month
Incentives: Up to ₹68,000/month based on:

Accounts opened & FTD value
Reactivations and repeat deposits
Retention (30/60/90-day activity)
QA & compliance scores
Additional perks: Training on product/process, performance bonuses, fast-track growth for high performers.

Tools You’ll UseCRM (lead queues, dispositions), IP telephony/call dialer, WhatsApp Business/approved messaging tools, email sequences, and shared sheets/dashboards. (Experience with Zoho/WATI/Exotel/Knowlarity is a plus.)
Growth PathHigh performers can advance to Senior Telecaller → Retention Specialist → Team Lead (Sales/Retention) and beyond.
30–60–90 Day Plan (Outcomes)30 days: Ramp on product, scripts, CRM; hit 70% of daily activity targets.
60 days: Consistent conversions on warm leads; first reactivation wins; CRM hygiene ≥95%.
90 days: Full target delivery across FTDs/reactivations; stable retention metrics; eligible for top-tier incentives.
Important NotesThis is a sales & retention role—no investment advice may be provided.
All calls may be recorded for training & compliance.
You must follow approved scripts and local telemarketing/Do-Not-Disturb regulations.



Yo Forex

Telecaller

Scheme No.54

Job Title:** Sales Manager – Stock Market / Financial services 

### **Location:** Gravity mall, Indore 452010

### **Job Type:** Full-time

### **Department:** Sales / Business Development

### **Reports to:** Head of Sales / Regional Manager

---

## **About the Company:**

Envision Infotech is a leading financial services firm offering a wide range of investment solutions including stock broking, mutual funds, portfolio management services (PMS), derivatives, and wealth advisory. Our mission is to empower investors by providing expert guidance, cutting-edge platforms, and robust market insights.

---

## **Job Overview:**

We are seeking an experienced and driven **Sales Manager** to lead our sales team and drive client acquisition for our stock market products and services. The ideal candidate will have a solid understanding of equity markets, proven sales leadership skills, and a strong network of potential investors and partners.

---

## **Key Responsibilities:**

* **Client Acquisition:** Drive new customer acquisition for equity trading accounts, mutual funds, PMS, and other financial products.
* **Team Leadership:** Manage, mentor, and lead a team of Relationship Managers / Sales Executives to achieve sales targets.
* **Sales Strategy:** Develop and execute strategies to increase client base and wallet share.
* **Partnerships:** Build and manage relationships with HNIs, retail clients, and financial influencers (e.g. sub-brokers, IFAs).
* **Revenue Generation:** Ensure consistent growth in brokerage revenue and AUM (Assets Under Management).
* **Market Insights:** Stay updated on market trends, competitor offerings, and regulatory changes to guide the team effectively.
* **CRM Management:** Use CRM tools to track leads, conversions, and client interactions.

---

## **Key Requirements:**

* Bachelor's degree in Finance, Business, Economics or related field. MBA/PGDM preferred.
* 4–8 years of sales experience in stock broking, financial advisory, or investment services.
* Strong knowledge of equity markets, mutual funds, and financial products.
* Proven track record of achieving sales targets and managing sales teams.
* Excellent communication, presentation, and negotiation skills.
* NISM certifications (Series VII – Equity Derivatives, Series V-A – Mutual Fund) preferred or must be obtained within joining.

---

## **Key Performance Indicators (KPIs):**

* Monthly and quarterly client acquisition targets
* Brokerage revenue and AUM growth
* Team productivity and performance metrics
* Client retention and satisfaction

---

## **Perks and Benefits:**

* Competitive salary and performance-based incentives
* Health insurance and retirement benefits
* Professional development support (e.g., NISM certifications)
* Opportunity to work with one of the fastest-growing financial firms


Envision Infotech

Telecalling Executive

Job Title : Customer Service Representative for International BPO with Night Rotational Shifts.
To fix a slot for an interview call Shweta@ 9326348360 or share your updated resume on the same.
Location: Mumbai & Thane
Job Type: Full-Time
Department: Customer Support / Client Services
Job Description :
Respond to customer inquiries via [phone] in a timely and professional manner
Provide accurate information about products, services, and policies
Troubleshoot and resolve customer issues or escalate when necessary
Maintain customer records by updating account information
Identify and assess customers’ needs to ensure satisfaction
Meet performance metrics such as response time, resolution rate, and customer satisfaction
Collaborate with other departments to resolve complex issues.
Qualification : HSC & Graduate Fresher OR minimum 6 months of experience can apply.
Note : Candidate should have excellent communication skills verbal and written typing etc.
To fix a slot for an interview call Shweta@ 9326348360 or share your updated resume on the same.


Varda Hr Llp

Customer Care Executive

Hiring For International Bpo Mumbai & Thane Location (US Shift)
Location : Mumbai & Thane
Salary 20k To 60k Inhand
HSC OR Graduate Freshers as well as Minimum 6 months Of BPO Experience
Position: Customer Service Executive
Age : 19 to 50
Job description :
Resolving customer queries.
Providing accurate information to customers.
Eligibility Criteria :
Descent English communication.
Willing to work in Voice customer service process.
BPO experience would be an added advantage.
Communication Skills should be Excellent to get hired in Leading BPO
Job Location: Mumbai & Thane
Shift Timings: Rotational ( US/ Aus Shift )
Working Days: 5. Cab facility available.
Unlimited Incentive!!!!!!!!!!
( Non BPO experienced people can also apply )
To fix a slot for an interview call Jay @ 9372177360 or share your updated resume on the same whatsapp number.


International BPO Executive

Frazer town

Company Description
 
International Centre for Strategic Alliances (ICSA) is a group of leading industry professionals and innovators focused on creating a compelling blend of corporate events for business professionals worldwide. The events are tailored to drive innovation and individual success, bringing together C Suite Executives and decision makers for pre-qualified training and networking opportunities.

 Role Description
 
This is a full-time on-site role for a Sponsorship Sales Specialist located in the Greater Bengaluru Area. The Sponsorship Sales Specialist will be responsible for generating leads, selling sponsorships, and communicating effectively with clients. The role will involve managing and closing sponsorship deals to drive revenue for the organization.

 Qualifications
 
Sponsorship Sales and Sales skills
Communication skills
Lead Generation skills
Experience in managing sponsorships
Strong negotiation and interpersonal skills
Ability to work effectively in a fast-paced environment
Knowledge of event management and marketing
Bachelor's degree in Business, Marketing, or related field




International Center for Strategic Alliances

International Voice Process Agent

Santoshi Mata Chowk

Wakdewadi

Hiring for sales executive in personal loan department 


Bajaj Finance Limited

Sales Executive

Job Description Job Title: Customer Support Associate – Sales Process Company: ​MNC
Work Location: Bangalore , India
Work Mode: Work from Office 
Shift: Afternoon Shift (12:30 PM – 02:30 AM IST)

Job Description: As a Customer Support Associate, you will be aligned with our Customer Support vertical, assisting in managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. You will also support inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.
Your role will involve addressing complaints, managing disputes, and ensuring all cases are closed within defined Service Level Agreements (SLAs). You’ll work closely with multiple stakeholders and demonstrate strong communication, problem-solving, and sales skills.

Key Responsibilities:Handle inbound customer queries, complaints, and escalations with professionalism.
Provide timely and effective resolutions within SLA timelines.
Identify opportunities for upselling and cross-selling relevant products or services.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure seamless issue resolution.
Handle disputes and dissatisfied customers with empathy and efficiency.
Contribute to continuous improvement initiatives in customer experience.
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics.


Required Skills & Competencies: Excellent verbal and written communication skills.
Strong customer relationship management and problem-solving abilities.
Proven ability in upselling, cross-selling, and inbound sales.
Escalation handling and dispute resolution expertise.
Strong multitasking and time management skills.
Ability to manage multiple stakeholders effectively.
Adaptable, flexible, and a strong team player.
Target-driven with a focus on achieving SLAs and sales goals.


Qualifications:
Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred).
Strong interpersonal and negotiation skills.
Comfortable working in rotational or fixed afternoon shifts.



Requirements:
Education: Any Graduate (Bachelor’s degree in any discipline).
Experience:
Freshers are welcome.
Prior experience in Customer Support, Inbound Sales, or BPO voice process will be an added advantage.
Skills:
Excellent verbal and written communication in English.
Strong customer handling and problem-solving abilities.
Good knowledge of sales techniques – upselling, cross-selling, and objection handling.
Ability to manage multiple stakeholders and resolve escalations efficiently.
Strong time management, multitasking, and deadline-oriented mindset.
Basic computer proficiency (MS Office, CRM tools, ticketing systems, etc.).
Behavioral Competencies:
Positive attitude with a customer-first approach.
High level of adaptability and flexibility.
Strong team collaboration and interpersonal skills.
Ability to work under pressure and meet SLA targets.
Work Mode: Work from Office
Shift Timing: Afternoon Shift (12:30 PM – 02:30 AM IST)




Inbound Sales Representative

Darshali

Saiyed Vasna

·       Day to Day Service Operations.
·       Generate service revenue for the Company - Annual Maintenance Contracts. Set-up new Annual Maintenance Contracts; terminate expired Annual Maintenance Contracts and
general maintenance of active contracts.
·       Maintain excellent relations with the customers and maintain close communications and co-ordination with principal team representatives and internal team.
·       Independently troubleshoot and solve technical problems and service issues at customer site or assistance to Service engineers/technicians present at customer site.
·       Supervise a team of service engineers/technicians and support their day-to-day operations.
·       Train and coach, the service technicians/engineers for better customer service and operations.
·       The job might require Field Work, Travel and Customer contact.
·       Close coordination with Principles for alignment of engineers.
 


Gayatri Dimension

Service Manager

Council Hall (Police Commissioner Office)

Exciting BPO & Customer Support Job Openings in Pune! 🌟

Looking for a career boost? Whether you’re a fresher ready to kick-start your journey or an experienced professional seeking new opportunity, we’ve got multiple openings waiting for you!

💼 Roles Available: 📌 Customer Support 📌 Mortgage Processing 📌 Tracking & Collections 📌 And many more!

⏳ Shifts: UK, US & Rotational – because flexibility matters! 🏡 Work Mode: Onsite🎁 Perks & Benefits: ✨ 2-way cab service for convenience ✨ 2 weekly offs – work-life balance is key! ✨ Huge growth opportunities – climb the career ladder with us!

🔥 Your communication skills are your superpower! If you’re ready to seize this opportunity, drop me your resume on 7391060428
💥 Don’t wait—your next big career move starts NOW!


Kap HR Services Private Limited

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Telecalling Bpo Telesales Jobs - 3174 Verified Vacancies

Customer Support - International Voice

Customer Service Executive

Team Leader - Customer Voice Support

Customer Service Executive

Telesales Manager

Telecaller

Telecalling Executive

Customer Care Executive

International BPO Executive

International Voice Process Agent

Sales Executive

Inbound Sales Representative

Service Manager

International BPO Executive

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