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Teamspace Financial Services Private Limited

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I.I.T.Main Gate

Mumbai

Airoli

Designation :- Call Quality Analyst 


Support management focus on review of key drivers, metrics and operational processes that drive KPI results  
Demonstrate commitment to program internal customer satisfaction   
Defining audit strategies to ensure maximum improvement in quality performance 
Using smart logic in sampling for transactional audits 
Optimizing QA staff for maximum efficiency (productivity and accuracy) • Quality Assurance Automation with audit sampler and automatic reporting 
Quality Assurance: Audits and feedback Delivery 
Internal audit sample coverage for OPS business, call center/loan verification, back office/payments & field cash pick up 
External audit (ad-hoc) as per request from home credit verticals like cust-ex, marketing, HR, sales, collections and CRM. 
Audits on pilot processes from internal and external teams. 
Ensuring complete audit coverage operator wise as per audit plan and budgeted manpower 
Ensuring feedback is shared within defined TAT to staff for correction and prevention 
Monitoring feedback efficacy on weekly and monthly basis


Audit Reporting Preparing daily dashboards on WTD and MTD quality performance 
Preparing concentration reports on zonal level, business level, team level and operator level 
Highlight bottom quartile performers in review and share with training team as focus operators 
Share PAN India quality dashboards with detailed reports  
Analysis and Investigations 
Analyzing reason of errors and concentrations of errors for improvement


Ensuring RCA (root cause analysis) for escalations within operations 
Planning calibrations and publishing calendar for all operations business verticals
Managing the invites and checking suitable time for attendees for maximum participation 
Conducting sessions a calibrating business, training & QA teams 
Publish calibration report with calibration variance to all participants and relevant stakeholders 
Reviewing and redefining end to end non-compliance monitoring process
Handling escalations on daily basis in escalation desk
Providing on floor assistance to operators and team leaders on product knowledge
Conducting daily hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performance 
Product knowledge checks and daily sessions 
Transcripts and translations 
Designing Key Performance Indices and defining Key Responsibility Area for QA staff 
Recommending KPI changes as and when required to business to improve performance 
Designing incentives structure for QA staff and managing quality performance data for operations 
Managing end to end QA employee life cycle in operations 
Managing manpower budget and hiring of QA staff in operations 
Responsible for career development and growth path for QA staff



9:30 am to 6:30 pm
2nd 4th saturday off sunday fixed off

age limit is upto 35 Years only
CIBIL score must be 700 or above

Looking for a call quality Analyst.
Interested candidate can DM on the below number.

HR Khushi Tiwari
8356823327


Call Quality Analyst

Santacruz East

Designation-MIS (Debt Collection)
Location-Santacruz
Roles & Responsibilities-
 MS office specially Excel and Pivot
 Good Communication skills
 Minimum 2 yrs experience in banking sector
 Immediate joining or minimum 15 days notice period
Work on due collection
Co-ordinate with vendor management
Shift Time-9:30 TO 6:30
Weekoff- Sunday Off
Salary Budget-32K Gross (Depends on last drawn


Collection Executive / Officer

Designation-Email chat Process

Shift Time-8 to 8 (Routational)

Location-Airoli
Roles & Responsibilites :
· Handling customer e-mails received (Level 1)
· Ensure service request, complaint and query are resolved to customer satisfaction.
· Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner.
Rotational - Week off
Max Gross Salary -30K Gross                                                               Hiring Manager-Disha\


Email Support Executive

Porur

Mogappair

Designation-HR Operations

Location-Ambattur

Roles & Responsibilities- managing employee data, payroll, and benefits administration; ensuring compliance with labor laws and internal policies; maintaining HR systems and databases; and supporting onboarding, offboarding, and employee queries

Shift Time-9:30 To 6:30

Week Off- Saturday & Sunday

Operational and Transactional HR activities. HR Operations majorly documentation

Salary Budget- 32K Gross (Depends on last drawn)

Hindi language preferrable


HR Operations

Designation- Mutual find Account opening
Location-Santacruz
Only 5 days working
Shift Time-9:30 to 6:30
Roles & Responsibilities - Commission Recon/Policy Docs recon/MF a/c opening etc
Salary- 32K Gross(Depends on last drawn)


Account Opening & Reconciliation Executive

Rashtrapati Bhavan

Noida Sector 16

Location - Noida 

Designation - Support Executive
Shift time - 9:30AM to 6:30PM 
Week off - 2nd & 4th Sat off & Sun fixed off

Products: Business loan/ Working Capital 

Job Description:
•	Review and verify all KYC related documents, constitutional documents of individual/ partnership firms/ LLP/ Companies.
•	Verifying all documents as per checklist requirement.
•	Preparing CAM (Credit Appraisal Memo) which will also include plotting of financials (P&L and BS).
•	Preparation and Review of Banking conduct, generating perfios of all bank statements.
•	Review of ITR & COI of the borrower.
•	Background verification check via fetching of Bureau Check Reports, Dedupes etc and commenting on any observation found in dedupe check.
•	Data Entry of the case details in the MIS.
•	Preparing and maintaining login file MIS as bank requirement.


Certified Public Accountant (CPA)

Subramanya Nagar

Bengaluru

Kailasipalyam

Job Title: Sales Executive (Three-Wheeler Loan Finance)
 Location: Pune
Timing: 10 AM – 7 PM | Week Off: One rotational weekday off (Sat–Sun working)

Job Description:
Looking for dynamic sales executives to promote electric three-wheelers at multiple showrooms. Responsibilities include convincing customers for purchase and finance, maintaining good relations with showroom managers, and generating future leads.
Requirements:

Good communication & convincing skills

Freshers can apply

Must be comfortable working weekends


Sales Executive

Malvani Block No 6


*Location – Malad - Mumbai* 
*Designation :- Field Associate* 
Candidate preferable from resident Dindoshi, Malad (Mumbai)


*Role objectives –*
Manage assigned territory/district by performing daily field tasks being assigned from client side, Travelling will be 150 to 180 KM daily for 1 side.

*Job Responsibility -*
Functional Competencies:
•	Daily travel on field
•	Doing maintenance to device which are installed at selected HHs.
•	Working as per the SOPs
•	Working according to KPIs
•	Listing field work
•	All field related work

*Eligibility Criteria -*

•	Minimum Education - Graduation or undergraduate in any stream
•	Minimum/Relevant Experience 
•	Experience or Freshers both eligible
•	Stable experience in any industry
•	Only Male candidate 
•	Local Language Proficiency
•	Own Two-Wheeler with valid License



Min Salary - 2,40,000 LPA rest depend on interview + Travelling allowances
Shift Time – General Shift
Week off - Sunday

*Thanks Regards,*
*TeamSpace Financial Services**
*Khushi Tiwari*

*Some important points*

1.	Candidate should have own bike
2.	Candidate should be willing to do extensive field work
3.	Candidate should reside maximum 10 Km tp 20 km away from the pin code location 
4.	Candidate should not have worked with – Cable operator, Politician, ISP [Internet service provider] or any media background
5.	Candidate’s blood relatives should not be working with cable operator, Politician, any media company or ISP
6.	First preference to Graduate, second preference to undergraduate with good field experience.
7.	It’s a field work – the employee has to travel via bike but while conducting listing activity they have to do leg work – which is door to door survey

It's an complete field job 
2 wheeler and DL is mandatory
Only Male Candidates

Contact Person
HR Khushi Tiwari
8356823327


Field Executive

Job Title: Phone Banking Officer
Location: Airoli
Shift: General Shift (2nd & 4th Saturday Off)
Sunday fixed off


Key Responsibilities:

Handle inbound and outbound customer calls.

Resolve customer queries and service requests related to Yes Bank products.

Manage escalation calls with patience and professionalism.

Provide accurate information and effective solutions to customers.

Maintain call quality, compliance, and service standards.

Ensure timely follow-up and closure of escalated cases.

Requirements:

Graduate / Undergraduate (any stream).

Good communication skills (English & Hindi).

Prior experience in voice process / customer support / escalation handling preferred.

Basic knowledge of banking processes will be an added advantage.


Phone Banking Officer

Designation-Support Executive (Email chat process)
Location-Airoli
Shift Time- 9:30 to 6:30
Roles & Responsibilites :
· Handling customer e-mails received (Level 1)
· Ensure service request, complaint and query are resolved to customer satisfaction.
· Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner.
Rotational - one Roster Off
Max Gross Salary -25K Gross (Depends on last drawn)                                                      Hiring Manager-Priyanka Thakur


Hindustan Company

CKYC Operations and Compliance
Vendor Payment and Co-Ordination
Banking Operations


Operation Executive

Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Position: Project Coordinator
Location: Pune
Type: Full-time (10am- 7pm) | Open for Male & Female

Key Responsibilities:

1. Coordinate packaging and dispatch activities
2. Manage data and prepare reports in Excel
3. Handle customer interactions and provide support
4. Coordinate with multiple partners and internal teams
5. Maintain proper communication and documentation
6. Use MS Excel and PowerPoint for daily tasks

Requirements:

 candidates with up to 2 years of experience

Basic computer knowledge (Excel & PowerPoint)

Good communication skills in English and Hindi


MIS Coordinator

Karampur Chaudhary

Amlaunipur

Job Title: Sales Executive
Location: Bareilly
Timings: 10:00 AM – 7:00 PM
Week Off: One rotational week off (Mon–Fri) | Working on Saturday & Sunday
Eligibility: 12th Pass | Male & Female both can apply
Experience: Experienced candidates can apply

Job Description:

We are hiring Sales Executives for Ecofy Finance Pvt. Ltd. The role involves visiting and managing assigned three-wheeler automobile showrooms to promote and provide loan financing products to customers. Candidates should have good communication skills and willingness to work on field sales.

Key Responsibilities:

Visit multiple assigned three-wheeler showrooms to drive sales.

Promote and explain loan finance options to customers.

Assist customers with loan applications and documentation.

Coordinate with dealership staff and internal teams for processing.

Maintain daily reports and meet sales targets.

Provide excellent customer service throughout the loan process.

Requirements:

Minimum qualification: 12th Pass

Good communication & interpersonal skills

Comfortable with field sales and traveling to showrooms

Energetic, presentable, and target-oriented


Shivala Par

Mithapur

Job Title: Sales Executive
Location: Patna
Timings: 10:00 AM – 7:00 PM
Week Off: One rotational week off (Mon–Fri) | Working on Saturday & Sunday
Eligibility: 12th Pass | Male & Female both can apply
Experience: Experienced candidates can apply

Job Description:

We are hiring Sales Executives for Ecofy Finance Pvt. Ltd. The role involves visiting and managing assigned three-wheeler automobile showrooms to promote and provide loan financing products to customers. Candidates should have good communication skills and willingness to work on field sales.

Key Responsibilities:

Visit multiple assigned three-wheeler showrooms to drive sales.

Promote and explain loan finance options to customers.

Assist customers with loan applications and documentation.

Coordinate with dealership staff and internal teams for processing.

Maintain daily reports and meet sales targets.

Provide excellent customer service throughout the loan process.

Requirements:

Minimum qualification: 12th Pass

Good communication & interpersonal skills

Comfortable with field sales and traveling to showrooms

Energetic, presentable, and target-oriented


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Teamspace Financial Services Private Limited Jobs - 24 Verified Vacancies

Call Quality Analyst

Collection Executive / Officer

Email Support Executive

HR Operations

Account Opening & Reconciliation Executive

Certified Public Accountant (CPA)

Sales Executive

Field Executive

Phone Banking Officer

Email Support Executive

Operation Executive

MIS Coordinator

Sales Executive

Sales Executive