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Subramanya Nagar

Bengaluru

Russel Market

We are looking for an experienced and result-oriented Team Leader – Loan Recovery to manage a team of collection executives. The ideal candidate will be responsible for achieving recovery targets, monitoring team performance, ensuring compliance with company policies, and maintaining high standards of customer interaction.
Key Responsibilities:Lead, supervise, and motivate a team of Loan Recovery Executives.
Allocate accounts and monitor daily recovery activities.
Ensure monthly and daily collection targets are achieved.
Track team performance through MIS reports and productivity metrics.
Conduct daily team huddles, coaching sessions, and performance reviews.
Handle escalated customer cases and resolve issues professionally.
Ensure compliance with RBI guidelines and company policies during recovery activities.
Monitor attendance, leave, and discipline of team members.
Prepare and submit daily, weekly, and monthly performance reports.
Coordinate with Operations, HR, and clients for smooth workflow.
Identify training needs and improve team performance through regular coaching.
Required Skills:Strong leadership and people management skills.
Excellent communication and negotiation skills.
Good knowledge of loan recovery and collection processes.
Proficiency in MS Excel (Pivot Tables, VLOOKUP), MS Word, and email drafting.
Ability to analyze MIS reports and monitor KPIs.
Strong problem-solving and decision-making skills.
Ability to work under pressure and achieve targets.


Eligibility Criteria
Any Bachelor's degree .
2–3 years of experience in Loan Recovery/Collections.
Minimum 1 year of experience as a Team Leader or Team Handling role.
Fluency in Kannada and Hindi is mandatory. English communication skills are preferred.
Experience in Banking, NBFC, BPO Collections, or Financial Services is preferred.




Collection Team Leader

Degaon

Akkalkot

A Collection Field Executive is primarily responsible for visiting clients or customers in their local area to recover overdue payments, outstanding EMIs, or uncollected debts. This role requires extensive local travel, strong negotiation skills, and maintaining compliance with debt collection regulations.This comprehensive job description template is tailored for roles in the financial and lending sectors across Hyderabad.Core ResponsibilitiesField Visits & Recovery: Travel to customer locations across the designated region to follow up on overdue bills and collect outstanding payments or EMIs.Negotiation & Counseling: Negotiate mutually agreeable payment plans, settlements, or timelines with defaulters while maintaining a professional and firm demeanor.Digital Literacy: Educate and assist customers in utilizing digital payment methods (e.g., UPI, banking apps) to clear their dues and build a healthy credit score.Documentation & Reporting: Maintain accurate, real-time records of all field visits, customer interactions, and cash or digital receipts.



Field Collection Executive

A C Guards

Jahanuma

Job Role: Debt recovery Process by calling NPA customer 
* Raise settlement & Complaints on the CRM tool.
* Educate customers about cibil and collect pending amount.
* Maintain adequate knowledge levels on products, processes and systems
used
* Ensure collection target are met
* Skills Required:
o Excellent verbal communication skills
o Time management skills to manage
o Ability to comprehend, capture as well as interpret basic
customer information
o Strong communication with customer
o Knowledge of Banking / Credit cards/ Cibil / Loan preferred

Salary: 20 to 25k
Certificated - DRA
Cibil score should be good


Telecaller

New Bowenpally

Job Role: Debt recovery Process by calling  customer 
* Raise settlement & Complaints on the CRM tool.
* Educate customers about cibil and collect pending amount.
* Maintain adequate knowledge levels on products, processes and systems
used
* Ensure collection target are met
* Skills Required:

o Excellent verbal communication skills
o Time management skills to manage
o Ability to comprehend, capture as well as interpret basic
customer information
o Strong communication with customer
o Knowledge of Banking / Credit cards/ Cibil / Loan preferred


Collection Associate

Job Role:  Debt recovery Process by calling NPA customer 
* Raise settlement & Complaints on the CRM tool.
* Educate customers about cibil and collect pending amount.
* Maintain adequate knowledge levels on products, processes and systems
used
* Ensure collection target are met
* Skills Required:

o Excellent verbal communication skills
o Time management skills to manage
o Ability to comprehend, capture as well as interpret basic
customer information
o Strong communication with customer
o Knowledge of Banking / Credit cards/ Cibil / Loan preferred


Debt Recovery Specialist

Mahathma Gandhi Statue

Need imeediate Joiners,Basic Computer Knowledge,And Basic Excel,Salary 15,000 and incentives


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Debtcare Enterprises Pvt Ltd Jobs - 6 Verified Vacancies

Collection Team Leader

Field Collection Executive

Telecaller

Collection Associate

Debt Recovery Specialist

Collection Associate